MB-800 — frequently asked questions

RapidStart imports data into journals but does not post them; posting is required to create G/L entries for opening balances.

Use general journals (or the Opening Balances page) to import or enter data, then post the journal to finalize the transfer.

Copy Company creates a new company that duplicates an existing company's full setup and data. It cannot push just opening balances into the company you are implementing.

Set up an opening balance account, enter the balances in a general journal (or import them via configuration packages), post them, and verify with a trial balance.

Show Amounts is the field on General Ledger Setup that controls the display; Debit/Credit is the value you select within that field to achieve the required format.

Yes, it changes the display format for all G/L entries viewed by the finance and accounting teams in the company.

Suggest Item Price calculates potential new prices based on rules, while Implement Price Changes applies those suggestions to the live sales price records.

While possible, manual entry is inefficient for large datasets. Using the Sales Price Worksheet with batch jobs is the recommended best practice for bulk updates.

The wizard migrates master data like customers, vendors, and items. Opening balances are financial balances entered via the Opening Balances page or general journals.

Use the Opening Balances page to enter general ledger, customer, vendor, bank, and inventory opening balances, or use general journals with opening balance source codes.

Yes. Configuration packages (RapidStart) map external data into Business Central tables, and opening-balance data can be included in the package, which is why the proposed solution meets the goal.

Because general, item, and fixed asset journals can also post opening balances, some assume journals are the only method. The question only asks whether the package import meets the goal, and it does.

The Customer Card only shows balance, statistics, and setup fields, not the individual applied ledger entries. The Unapply Entries action is available on the Customer Ledger Entries and Detailed Customer Ledger Entries pages.

Applying entries is the action that caused the wrong match. Correction requires reversing the existing application with Unapply Entries first, then applying the payment to the correct invoice.

No. Top-level categories such as Assets, Liabilities and Income are fixed; only subcategories can be created, renamed, deleted or moved, which rules out options A and C.

Financial reports come from account schedules and row definitions, so a new subcategory only shows in the historical-style report after those rows are updated to total it.

The Check G/L Account Usage field validates ledger entries and balances, not account schedule references; account schedules are reporting definitions and do not block deletion.

No; with Check G/L Account Usage enabled, the account also must have no ledger entries. A zero balance can still have posted entries that net to zero.

General Business Posting Groups segment customers for VAT or domestic/foreign rules; the receivables G/L account is defined on the Customer Posting Group card.

13200 is Wholesale Receivables and 13100 is Retail Receivables per the case study's G/L account list, which explicitly separates wholesale and retail.

The change log records field-level changes, but Microsoft notes it can affect performance, and the scenario requires no performance impact. Archiving already captures the needed document versions.

Open the Purchases & Payables Setup page and turn on both Archive Purchase Orders (A) and Archive Blanket Purchase Orders (E).

The case only requires recurring lines on sales orders for repeat customers, so training users on recurring purchase lines does not satisfy any stated requirement.

Correct and Cancel only work on unpaid posted invoices used before settlement, while the case needs posted vendor invoices reverted for damages and vendor returns, done with a purchase credit memo.

The customer posting group only supplies the receivables account (13100/13200). Revenue comes from the General Posting Setup, which pairs a general business and a general product posting group.

No. Retail and wholesale are customer attributes, so they drive the general business posting group; existing general product posting groups pair with them in the General Posting Setup.