Intune Retire vs Delete for Offline Devices
Perform remote actions on devices
Answer
Correct answer: B — Use a Retire action to remove Intune-provisioned apps and data upon the device's next check-in while retaining user-installed apps, personal data, and OEM apps.
You have a Microsoft 365 subscription that uses Microsoft Intune Suite. You use Microsoft Intune to manage devices. You have a Windows 11 device named Device1 that is enrolled in Intune. Device1 has been offline for 30 days. You need to remove Device1 from Intune immediately. The solution must ensure that if the device checks in again, any apps and data provisioned by Intune are removed. User-installed apps, personal data, and OEM-installed apps must be retained. What should you use?
Community Insight
The trap is confusing 'Delete' (which only removes the record) with 'Retire' (which triggers a wipe of managed content on next check-in).
This question tests the difference between Intune's Retire and Delete actions for devices offline for over 30 days. The correct solution is Retire, as it ensures corporate data removal upon reconnection while preserving user data.
Candidates often choose Delete because it seems immediate, failing to realize that Delete does not trigger a remote wipe of the device's data if the device is currently unreachable or offline.
Community Discussion (142 comments)
thewafflemaker444
👍 1
Selected: A
To remove immediately as opposed to waiting for a device to check-in, we use delete. Delete offers everything retire does, plus immediate removal.
s.i.r.24
👍 1
Selected: B
Removes company data/apps, keeps personal : CHATGPT checked
noa808a
👍 1
Selected: A
Delete action both wipes org data and removes device from Intune. Retire action wipes org data but keeps device in intune. Correct answer is A.
solitudewriter
👍 4
Selected: A
This exact question was in my exam on 6/22/2026. Passed with 959/1000. I answered Delete.
kseanng
👍 1
Selected: B
It's B, geniuses, smh, we need to retire it so it will retain OEM apps. Deleting remove the machine completely.
Djonzi
👍 1
Selected: A
If you click on 'delete' it says: If you delete this device, you will no longer be able to view or manage the device from the Intune portal. The device will no longer be allowed to access your company's corporate resources. Company data may be wiped from the device if the device tries to check-in after it is deleted.
HueCumber
👍 1
What Delete actually does in Intune Delete = server‑side only When you use Delete on a device in Intune: ✅ Removes the device record from Intune ✅ Removes the device from the Intune admin console ❌ Does NOT send any command to the device ❌ Does NOT remove company apps, profiles, or data from the device ❌ Has no effect if the device later comes back online Think of Delete as “forget this device exists,” not “clean it up.”
moluccanvibe
👍 1
Selected: B
A Retire action: - Removes the device from Intune immediately, even if it’s offline - Flags the device so that if it ever checks in again, Intune will: - Remove managed apps - Remove managed data - Remove configuration profiles - Leaves personal data, user‑installed apps, and OEM apps untouched This is precisely what the scenario requires.
MadhuAz
👍 1
Selected: B
https://learn.microsoft.com/en-us/intune/intune-service/remote-actions/?tabs=windows
O3Support
👍 1
Selected: A
The definitive answer is A although I was inclined to choose B. Reason: https://learn.microsoft.com/en-us/intune/intune-service/remote-actions/device-delete?pivots=windows For iOS/iPadOS, macOS, and Windows devices, the Delete action always triggers a Retire command. So this one covers the first requirement - remove immediately, AND the others. Then why not Retire? Well - https://learn.microsoft.com/en-us/intune/intune-service/remote-actions/device-retire?pivots=windows Retire keeps user content intact. The action is triggered the next time the device checks in with Intune. Until then, the device might still appear in the admin center. If you need to remove a device immediately, consider using the Delete action instead. End discussion.
35429bb
👍 1
Selected: A
Well acording the MS documentation delete is the only option that mention delete from Intune as option, then must be A
Gayoub
👍 1
Selected: A
you need to remove the device Device1 from Intune immediately its in the question. delete remove Device1 from Intune immediately retire its in the next check in
Alaeddine100
👍 1
Selected: A
A Quand tu supprimes un appareil, il est immédiatement retiré d’Intune. Si l’appareil se reconnecte, toutes les données et paramètres d’entreprise sont supprimés.
Robert69
👍 1
Selected: B
Retire Action The Retire action is specifically designed to: Remove Intune-managed apps and data Remove company data provisioned by Intune Retain user-installed apps, personal data, and OEM-installed apps Work even when the device checks in later (the retire command is queued) Remove the device from Intune management
Mohamed555
👍 1
Selected: B
The Retire action: Unenrolls the device from Intune. Removes corporate data, policies, and managed apps. Retains user’s personal data and personal apps. Works even if the device is currently offline — the command is queued and runs at next check-in
fayawax
👍 1
Selected: A
Clicking on the delete option pop explains that it will delete the data during next check-in The solution must ensure that if the device checks in again, any apps and data provisioned by Intune are removed.
khalid2ti
👍 1
Selected: B
Delete action This removes the device from Intune immediately, but does not send any command to the device. If the device comes back online, it will not receive any wipe or retire commands.
khalid2ti
👍 1
after reviewing this response I would say answer A is correct since you have to remove Device1 from Intune immediately, everyone using ChatGPT will get B, try to argue ChatGPT and explain to him that i need to remove Device1 from Intune immediately and once it checks in again device has to be wiped. please read the differences between all of them again instead of just relaying on ChatGPT
Asif1982
👍 1
Selected: A
Correct: A Retire: Removes corporate data and management, waits for device check-in to complete the process. Delete: Removes corporate data and management and immediately removes the device record from the Intune portal.
budekzkie
👍 1
Selected: B
I'll go for B. What Happens When You Retire a Device in Intune: - Company apps and data are removed (e.g., Outlook, Teams, OneDrive for Business). - Device is unenrolled from Intune. - Configuration profiles, compliance policies, and certificates are removed. - Company portal app remains, but the device is no longer managed. - Personal apps, photos, and files are not deleted.
_Dinkan_
👍 1
Selected: A
Delete Action will remove from intune immediately and perform retire or wipe if the device checkin again depending on the platform https://learn.microsoft.com/en-us/intune/intune-service/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center
sxcap
👍 1
Selected: B
The correct answer is: B. a Retire action ✅ Why Retire is the right choice: - Removes corporate data and apps: The Retire action removes all Intune-managed apps, profiles, policies, and certificates. - Preserves personal data: It does not wipe user-installed apps, personal files, or OEM-installed software. - Deferred execution: Even though Device1 is offline, the retire command will be queued and executed as soon as the device checks in again. - Meets the requirement: Ensures that Intune-provisioned content is removed while retaining everything else.
henil_154762
👍 1
Selected: B
B. Retire action Removes Intune-managed apps, settings, and corporate data. Keeps user apps, personal data, OEM apps. If the device is offline, the retire action waits and applies when the device checks in again. ➡️ ✅ Correct — matches exactly what’s asked.
a405051
👍 1
Selected: A
I'm not an expert as I am still learning, but I strongly believe the correct answer is A. This is a tricky question due to Retire and Delete have similar functionalities, but Delete Action meets both requirements. What I understand is the following... By performing a Delete Action, the user will remove the device from intune, which the device itself and the corporate data will be removed immediately, but personal data will be retained by default. I hope it helps to understand.
henil_154762
👍 1
Selected: B
Ans: B Retire action Removes Intune-managed apps, settings, and company data. Leaves personal data, user-installed apps, and OEM apps untouched. If the device is offline, the retire command is queued and runs on the next check-in. Why not the others? A. Delete → Removes the record from Intune immediately but does not send wipe/retire commands, so company data remains if the device later checks in. C. Fresh Start → Reinstalls Windows while removing all apps (including personal apps), so it doesn’t meet the requirement to retain user-installed apps. D. Autopilot Reset → Resets Windows and reapplies provisioning; removes personal data, so it’s not suitable here.
theptr
👍 1
Selected: B
B retire
Besxp
👍 1
Selected: B
B. Retire action What it does: Removes Intune-provisioned apps, configuration profiles, and company data. Keeps user data, user-installed apps, and OEM apps. If the device is offline, the retire command will execute when it next checks in. ✅ Correct choice — exactly meets your requirements.
KrisDeb
👍 2
Selected: A
Delete devices from the Intune admin center If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. Intune issues a Retire or Wipe action depending on the OS/Enrollment type. Not all enrollment types support the Retire action. See the following table for the expected behavior based on the device platform and the enrollment type.
Pallieter
👍 1
Selected: B
If you remove the device from intune the data is still there when the device comes back online again. Doesn't seem secure at all
iamchoy
👍 1
Selected: B
B. Retire action: The "Retire" (also known as "Remove company data") action removes company apps and data from a device. It leaves personal data and user-installed apps intact. This perfectly matches the requirement of eliminating Intune-provisioned apps/data while retaining personal/OEM data. If the device checks in after the Retire action, it will receive the command to remove company data.
mehdyzaki
👍 2
Selected: B
What each action does: Action Description A. Delete Removes the device from Intune immediately, but does not remove anything from the device. If the device checks in again, it might re-enroll unless blocked. ❌ Not sufficient. ✅ B. Retire Removes Intune-managed apps, policies, and company data, but leaves personal data, user-installed apps, and OEM apps intact. This is exactly what is required. ✅ Correct. C. Fresh Start Reinstalls Windows and removes most apps—including OEM and user apps—but keeps user data. Too aggressive for the requirement. ❌ D. Autopilot Reset Resets the device to a business-ready state and removes user data and settings. Not suitable here. ❌
NasX
👍 1
Selected: A
I think the keyword here is delete "immediately". While retire does the what the questions asks for it does not remove the device from Intune until the device checks in to intune. But delete immediately removes the device from Intune. This was confusing at first, but I have gone through both the documentations for Retire, Delete as well as Wipe. Check this as it clearly says what I've mentioned: https://learn.microsoft.com/en-us/intune/intune-service/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center:~:text=device%20still%20shows%20up%20in%20Intune%20until%20the%20device%20checks%20in.%20If%20you%20want%20to%20remove%20stale%20devices%20immediately%2C%20use%20the%20Delete%20action
justITtopics
👍 1
Selected: B
In order to accomplish with the maintaining of personal data, which is more important, I will vote for B. Retire. Retire The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune. The device is removed from Intune management. Removal happens the next time the device checks in and receives the remote Retire action. The device still shows up in Intune until the device checks in. If you want to remove stale devices immediately, use the Delete action instead. Effect of the Retire action on data that remains on the device When you use the Retire device action, the user's personal data is not removed from the device.
justITtopics
👍 1
Delete Delete Will remove the device immediately, but you must to retain User-installed apps, personal data, and OEM-installed apps. Review the effect of Delete action depending on the OS/Enrollment type: https://learn.microsoft.com/en-us/mem/intune-service/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center Windows All RETIRE - All Profiles are deleted, work and school account is signed out
Grimmgore
👍 1
Selected: A
If you want to remove stale devices immediately, use the Delete action instead. https://learn.microsoft.com/en-us/mem/intune-service/remote-actions/devices-wipe#retire
Knight_Of_Peace
👍 2
Selected: A
Retire action is included in Delete action but with immediate effect. "Removal happens the next time the device checks in and receives the remote Retire action. The device still shows up in Intune until the device checks in. If you want to remove stale devices immediately, use the Delete action instead." Ref: https://learn.microsoft.com/en-us/mem/intune-service/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center:~:text=If%20you%20want%20to%20remove%20stale%20devices%20immediately%2C%20use%20the%20Delete%20action%20instead. Please, check the following comment.
Knight_Of_Peace
👍 1
"If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. Intune issues a Retire or Wipe action depending on the OS/Enrollment type. Not all enrollment types support the Retire action. See the following table for the expected behavior based on the device platform and the enrollment type." "Windows All RETIRE - All Profiles are deleted, work and school account is signed out" Ref: https://learn.microsoft.com/en-us/mem/intune-service/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center:~:text=is%20signed%20out-,Windows,All%20Profiles%20are%20deleted%2C%20work%20and%20school%20account%20is%20signed%20out,-macOS
br99mlpt
👍 1
Selected: B
Simply the question required the device to check-in again. So it's retire instead of delete. https://learn.microsoft.com/en-us/answers/questions/1791950/remote-actions-in-intune
HiddenQuest
👍 2
Selected: A
To satisfy both requirements - You need to remove Device1 from Intune immediately. The solution must ensure that if the device checks in again, any apps and data provisioned by Intune are removed. Select Delete. Why you may ask? Read carefully Delete If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. Intune issues a Retire or Wipe action depending on the OS/Enrollment type. Retire The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune. The device is removed from Intune management. Removal happens the next time the device checks in and receives the remote Retire action. The device still shows up in Intune until the device checks in. If you want to remove stale devices immediately, use the Delete action instead. Both requirements are met with delete action
e6d6bf4
👍 1
This is an exact explanation from an MDM expert!
RJTW070
👍 2
Selected: B
The Retire action in Microsoft Intune removes company-managed apps and data while keeping user-installed apps, personal data, and OEM-installed apps intact. This aligns with the requirement to remove provisioned apps and data but retain personal and OEM-installed content. If the device checks in again, Intune will still ensure company data is removed.
Jz23
👍 2
Selected: B
B. a Retire action Explanation: The Retire action in Intune removes company apps and data but retains user-installed apps, personal data, and OEM-installed apps. If the device comes online again, Intune will still remove corporate data but won't fully wipe the device. This fits your requirement of ensuring corporate apps and data are removed while keeping personal content intact. Why not the other options? A. Delete action: This removes the device from Intune immediately, but it does not trigger the removal of company apps and data if the device comes online again. C. Fresh Start action: This reinstalls Windows while removing all apps except OEM-installed ones, which does not meet the requirement of keeping user-installed apps and data. D. Autopilot Reset action: This resets the device to a business-ready state, removing all apps and settings, including personal data, which does not meet the requirement.
7793
👍 12
Selected: B
Retiring a device removes corporate data, apps, and configurations that were deployed via Intune, but user data and OEM-installed apps are not removed.
StudyBM
👍 2
Selected: B
Using the Delete option in Intune will remove the device from the Intune portal, but it does not automatically trigger the Retire action. The device will no longer appear in the Intune console, but it won’t be unenrolled from Intune, and the management profile will remain on the device. This means that any apps and data provisioned by Intune will not be removed. To ensure that the device is unenrolled from Intune and all Intune-provisioned apps and data are removed, you should use the Retire option2. This action will: Remove the Intune management profile and policies from the device. Remove any company apps and data installed by Intune. Retain user-installed apps, personal data, and OEM apps.
Grimmgore
👍 2
Selected: B
Why "Retire" is the Correct Action: Behavior of Retire: Removes Intune-provisioned apps, settings, and data from the device. Leaves user-installed apps, personal data, and OEM-installed apps intact. If the device comes online and checks in with Intune later, the retire action will be enforced. Steps to Perform Retire Action: Open the Microsoft Intune admin center. Navigate to Devices > All Devices. Select Device1 from the device list. Choose Retire from the list of available actions.
MacWilson
👍 1
Selected: A
Answer A Delete is immediate. It also issues a retire or wipe. https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center "If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. Intune issues a Retire or Wipe action depending on the OS/Enrollment type. Not all enrollment types support the Retire action. See the following table for the expected behavior based on the device platform and the enrollment type."
OHMSS
👍 2
Selected: B
"if the device checks in again, any apps and data provisioned by Intune are removed" only Retire will do that.
Omerozb
👍 3
Selected: B
I choose b read closely You need to remove Device1 from Intune immediately. “”The solution must ensure that if the device checks in again, any apps and data provisioned by Intune are removed. User-installed apps, personal data, and OEM-installed apps must be retained.”” When the device checks in again, then it needs to be removed
Alboo007_rs007
👍 1
Selected: A
A Delete Action * remove Device 1 immediately
edo1803
👍 3
Selected: B
Delete does not remove corporate data from device, only deletes device from Intune. Correct option is B - Retire.
Sonia33
👍 1
Selected: A
It is delete action the one that removes inmediatly the device from the console and also acts as a retire action, based on MS documentation: https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center
Tr619899
👍 4
B. a Retire action Explanation: The Retire action in Microsoft Intune removes Intune-provisioned apps, settings, and data from the device while keeping user-installed apps, personal data, and OEM-installed apps. This is the recommended action when you want to remove management from a device but retain personal content, which aligns with your requirement. - Delete would only remove the device from Intune without affecting the device itself, so if the device checks in again, the settings would still remain. - Fresh Start removes most apps, settings, and personal files. - Autopilot Reset resets the device to a business-ready state but does not retain user-installed apps and personal data as required.
neothwin
👍 1
Answer B: "Delete Action Purpose: The Delete action permanently removes the device from Intune management. Outcome: If a device is deleted, it is immediately removed from the Intune portal, and any future check-ins will no longer apply. However, unlike Retire, if the device was managing apps and configurations, the user-installed apps and personal data may still remain on the device, but there won't be any mechanism for Intune to manage or remove those upon future check-ins."
raduM
👍 2
it is b. Retire action removes the corporate data but keeps the personal one, and this is the request.Delete does not remove anything
RomanV
👍 2
From Microsoft Learn: The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune. The device is removed from Intune management. Removal happens the next time the device checks in and receives the remote Retire action. The device still shows up in Intune until the device checks in. If you want to remove stale devices immediately, use the Delete action instead. As the question states "immediately", the answer is A)Delete Source: https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center
King_shola
👍 2
Selected: B
B for retire
daviis
👍 1
Selected: B
The answer is B Because it said "User-installed apps, personal data, and OEM-installed apps must be retained." Otherwise, it would've been A.
LionelDerBoven
👍 1
Selected: B
Retire Action: Purpose: This action removes company data from the device while keeping the user’s personal data and apps intact. It's commonly used when a device is no longer needed for corporate use, but the device owner should retain their personal files and apps. Delete Action: Purpose: The Delete action removes the device from Intune’s management console, but it does not affect the device itself. This means no data or configurations are removed from the device—it simply stops showing up in Intune’s list of managed devices.
dnt91
👍 2
Selected: A
The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune. The device is removed from Intune management. Removal happens the next time the device checks in and receives the remote Retire action. The device still shows up in Intune until the device checks in. If you want to remove stale devices immediately, use the Delete action instead. https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe
Frank9020
👍 1
Selected: B
Using the RETIRE option: Immediate Removal: It removes the device from Intune management immediately. Provisioned Data: Ensures that if the device checks in again, any Intune-provisioned apps and data will be removed. Retention of Personal and OEM Content: User-installed apps, personal data, and OEM-installed apps are retained, meeting the need to keep these elements. For this scenario, where you want to ensure that managed apps and data are removed if the device checks in again, but personal data and user-installed apps are retained, the Retire action is the appropriate choice.
ENGELHENDY
👍 1
Answer: B. a Retire action: This is the correct choice as it removes Intune-managed data and settings while keeping user-installed apps and personal data intact.
Leoweb
👍 2
Correct Answer is B, To remove Device1 from Intune while retaining user-installed apps, personal data, and OEM-installed apps, you should use the Retire action. This action allows you to remove devices from Intune that are no longer needed or are missing, while preserving the specified data and applications
Bu5ter
👍 2
So I had a chat with ChatGPT on this and it clarified something for me. When you delete a device in Intune, it immediately removes any trace that the device was in Intune. In this scenario, we want to ensure the company data is removed if the device comes back online. If we were to delete the device, we would not be able to ensure that the data gets removed since it is no longer in Intune. This is what makes retiring the correct answer in my opinion.
METAM
👍 2
ChatGPT: The correct answer is C. Fresh Start. Explanation: The Fresh Start action in Microsoft Intune removes corporate apps and settings while keeping user-installed apps, personal data, and original equipment manufacturer (OEM) apps. This fits your requirement to remove apps and data provisioned by Intune while preserving user data and personal apps. Other options, like deletion or retirement, do not ensure that corporate apps and data are removed if the device reconnects.
AVN1711
👍 1
and now attention to the details come ahead , thy mentioned action Delete not a Wipe, and regarding MS it will only do next:..." You can use the Delete action to remove device records from the Azure portal for devices that you know are unreachable and unlikely to communicate with Azure again. The Delete action doesn't remove a device from management." I vote for B
kiik32
👍 1
Selected: A
when retiring removing company data from devices enrolled to entra is not supported.
veliyath
👍 1
Selected: A
The correct answer to remove Device1 from Intune immediately and ensure that any apps and data provisioned by Intune are removed (while retaining user-installed apps, personal data, and OEM-installed apps) is: A. a Delete action This action will immediately remove the device from Intune, and any company data will be removed the next time the device checks in.
Maclouis116
👍 2
Selected: B
Answer is B https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe Retiring the device wipes company data and apps leaving only the personal data and apps
Maclouis116
👍 1
My apologies A is the correct answer we need to remove the device immediately therefore A is correct
CJL324
👍 1
A A. Delete action: This removes the device from Intune but does not remove any provisioned apps or data if the device checks in again. B. Retire action: This removes managed apps, settings, and data provisioned by Intune while keeping user-installed apps, personal data, and OEM-installed apps.
ten1ton
👍 1
I selected A. The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune. The device is removed from Intune management. Removal happens the next time the device checks in and receives the remote Retire action. The device still shows up in Intune until the device checks in. If you want to remove stale devices immediately, use the Delete action instead.
RazielLycas
👍 1
Selected: A
https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center
slimmerik7
👍 2
Selected: A
Only correct option is 'A - Delete'. This will immediately remove the device from Intune (as requested) AND yes this will also remove all company data the next time the device checks in. https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center
zeos_ucok
👍 1
Selected: A
https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center Retire The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune. The device is removed from Intune management. Removal happens the next time the device checks in and receives the remote Retire action. The device still shows up in Intune until the device checks in. If you want to remove stale devices immediately, use the Delete action instead.
Pollosor
👍 1
The "Delete" option practically formats the computer...
Haider_Raza
👍 1
Selected: B
You have a Microsoft 365 subscription that uses Microsoft Intune Suite. You use Microsoft Intune to manage devices. You have a Windows 11 device named Device1 that is enrolled in Intune. Device1 has been offline for 30 days. You need to remove Device1 from Intune immediately. The solution must ensure that if the device checks in again, any apps and data provisioned by Intune are removed. User-installed apps, personal data, and OEM-installed apps must be retained. What should you use? A. a Delete action Most Voted B. a Retire action C. a Fresh Start action D. an Autopilot Reset action
Krayzr
👍 1
Selected: B
B, I belive it is B
ckmay
👍 1
Selected: A
In order to remove a stale device from the subscription, you need to use the delete action. Retiring a device means it will remove the data, but it will still be visible in Intune. https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-portal
Darkfire
👍 1
Selected: A
i'd go for A Keyword: immediately https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center:~:text=remove%20stale%20devices-,immediately,-%2C%20use%20the%20Delete
MR_Eliot
👍 2
Selected: A
Correct Answer Shoud Be A. Deleting the device from intune, immediatly remove it from Intune, and next time device comes online, company data will be wiped.
MR_Eliot
👍 2
I have tested this on a device. A is correct!
Hekagros
👍 2
The correct answer is: "A" - delete because the keyword in the question is "remove immediately" The below article says: " If you want to remove stale devices immediately, use the Delete action instead." https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe
Blessing_
👍 1
A If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. The next time the device checks in, any company data on it will be removed as Intune also retires a device when deleting it from the admin center.
Merrybob
👍 2
Selected: A
A. Delete "The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune. The device is removed from Intune management. Removal happens the next time the device checks in and receives the remote Retire action. The device still shows up in Intune until the device checks in. If you want to remove stale devices immediately, use the Delete action instead." Ref: https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#retire
mertak
👍 2
Selected: B
Explanation A retire action removes a device from Intune management and removes any apps and data provisioned by Intune. User-installed apps, personal data, and OEM-installed apps are retained. A retire action can be performed on devices that are offline for more than 30 days. References: https://docs.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe
Ksobier
👍 2
Removal happens the next time the device checks in and receives the remote Retire action. - It is not 'removed immediately' as states in the question. It makes sense to use it in real live so you can see it for some.
vijay0715
👍 2
Selected: A
The delete action removes a device from the Intune portal immediately. It also sends a retire command to the device and the next time the device checks in, any company data on it will be removed as Intune also retires a device when deleting it from the admin center
frack
👍 4
Selected: B
A retire action removes a device from Intune management and removes any apps and data provisioned by Intune. User-installed apps, personal data, and OEM-installed apps are retained. A retire action can be performed on devices that are offline for more than 30 days. https://docs.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe
Amir1909
👍 1
A is correct
ushahid
👍 1
https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipeYou can configure Intune to automatically remove devices that appear to be inactive, stale, or unresponsive. These cleanup rules continuously monitor your device inventory so that your device records stay current. Devices deleted in this way are removed from Intune management. This setting affects all devices managed by Intune, not just specific ones. When a device clean-up rule runs, it deletes the device from Intune. At that point, the device must go through a re-enrollment process in order for it to show up in the console. Sign in to the Microsoft Intune admin center. Choose Devices > Device cleanup rules > Yes. In the Delete devices that haven't checked in for this many days box, enter a number between 30 and 270. Choose Save.
03038b8
👍 1
Selected: B
Copilot answers You have a Microsoft 365 subscription that uses Microsoft Intune Suite. You use Microsoft Intune to manage devices. You have a Windows 11 device named Device1 that is enrolled in Intune. Device1 has been offline for 30 days. You need to remove Device1 from Intune immediately. The solution must ensure that if the device checks in again, any apps and data provisioned by Intune are removed. User-installed apps, personal data, and OEM-installed apps must be retained. What should you use? A. a Delete action B. a Retire action C. a Fresh Start action D. an Autopilot Reset action
Tonsku
👍 1
Selected: B
User-installed apps, personal data, and OEM-installed apps must be retained. What should you use? B. a Retire action
arsh807
👍 1
It is A - Delete. Please visit the website - https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe. It clearly states : "The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune. The device is removed from Intune management. Removal happens the next time the device checks in and receives the remote Retire action. The device still shows up in Intune until the device checks in. If you want to remove stale devices immediately, use the Delete action instead."
Kevern
👍 2
Selected: A
This should be A - retiring a device seems to need the device to check in before it starts with the retiring process, deleting a device will remove the device from Intune immediately and then retire it once it checks in https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#retire
belyo
👍 1
Selected: A
deleted does the same as wipe upon device check-in, mostly depends on the enrollment type i have 4 years experience with Intune on corporate environment 100k + devices, when you wipe, it will stay in MEM in pending state untill the device check-in, i have cases where wiped device stays there for weeks/months i would go for A Although B does the same
ThePrutser
👍 1
Selected: A
Intune also retires a device when deleting it from the admin center. Key is that the question states to immediately remove it.
mohdAj
👍 1
Selected: A
A. Delete action
iTomi
👍 3
Selected: B
Retire action: This action marks the device as retired in Intune, and it initiates an unenrollment process on the device. When the device comes online, it will receive the retire command and perform an unenrollment, removing Intune management. This action helps retain user-installed apps, personal data, and OEM-installed apps while removing Intune-specific apps and settings.
ThePrutser
👍 1
Last sentence is critical; a delete also retires a device: https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. The next time the device checks in, any company data on it will be removed as Intune also retires a device when deleting it from the admin center.
ThePrutser
👍 17
Straight from learn.microsoft.com: If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. The next time the device checks in, any company data on it will be removed as Intune also retires a device when deleting it from the admin center. So I vote A
madsa
👍 3
It is B correct, remove the device immediately from management, and keeps OEM and user data.
ThePrutser
👍 1
That is actually A you are explaining there.
b0gdan433
👍 2
It's B, just took the exam today.
chandravamsi
👍 1
Selected: C
Fresh Start Action - takes care of the device's previous data and user apps and If user returns they are retained
iTomi
👍 1
This option is more applicable to Windows Autopilot and Windows 10 scenarios, and it reinstalls a clean, updated version of Windows while keeping user data intact. It's not designed for immediate removal from Intune.
pinda
👍 1
How does a fresh start delete the device?
cpaljchc4
👍 3
"The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune. The device is removed from Intune management. Removal happens the next time the device checks in and receives the remote Retire action. The device still shows up in Intune until the device checks in. (If you want to remove stale devices immediately, use the Delete action instead.)" ref: https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center
Krayzr
👍 2
Selected: B
I think it is B "retire". I am no pro, but it says the user data/apps must be retained. A "delete' might remove all data, including user's stuff.
NoursBear
👍 1
https://karstenkleinschmidt.de/2020/09/09/intune-what-is-retire-wipe-delete-fresh-start-autopilot-reset/
Soest009
👍 1
The "Retire action" in Intune is designed to remove device management without wiping the device entirely. This action will unenroll the device from Intune and remove Intune-specific policies and settings but will not factory reset or wipe the device. User-installed apps, personal data, and OEM-installed apps will be retained. If the device checks in again after being retired, it will no longer receive Intune management.
k24
👍 1
The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune. The device is removed from Intune management. This happens the next time the device checks in and receives the remote Retire action. The device still shows up in Intune until the device checks in. If you want to remove stale devices immediately, use the Delete action instead.
kj2021
👍 1
Selected: D
If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. The next time the device checks in, any company data on it will be removed as Intune also retires a device when deleting it from the admin center. https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center
iamforksu
👍 2
Selected: A
Delete removes it immediately and also performs the 'retire' functions.
mhmyz
👍 1
Selected: B
Retire action can remove Company apps and associated data installed by Intune. https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#retire
Contactfornitish
👍 1
Selected: A
Only two actions remove the device from Intune/Azure AD - Retire or Delete. Retire removes the device object 180 days after retire action so Delete remains only option. Delete is only action which acts once the device checks in and remove corp data specifically and doesn't touch personal
ansilva
👍 1
Theres contradictory statements in this questions. "Remove immediately" makes me think its also A but if the question also says "personal data must be retained" the only option that provides that is retire. Wiping the device removes both personal and company data which is not what the question stated as a requirement.
Rocky83
👍 2
Selected: A
Delete If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. The next time the device checks in, any company data on it will be removed as Intune also retires a device when deleting it from the admin center.
zeos_ucok
👍 1
Selected: B
https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe When you use the Retire device action, the user's personal data is not removed from the device.
pinda
👍 2
Selected: B
The Retire action in Intune is designed to gracefully remove a device from management. When a device is retired, it will remove the company data and settings while preserving user data, personal apps, and OEM-installed apps. If the device checks in again, it won't trigger a wipe of user data and personal apps.
pinda
👍 1
Selected: B
"retire" removes the corperate date
Thesa7
👍 1
For me it should be B "Retire". Intune Profile will be remove immediate at the same time, personal apps is retained.
ExamKiller020
👍 41
Selected: A
The clue in this question is: You need to remove Device1 from Intune immediately So basically the only option that is left is 'delete' as this instantly removes the device from intune and only removes company data. ref: https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center
CheMetto
👍 2
From: https://learn.microsoft.com/en-us/intune/intune-service/remote-actions/devices-wipe Delete devices from the Intune admin center If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. Intune issues a Retire or Wipe action depending on the OS/Enrollment type. Not all enrollment types support the Retire action. See the following table for the expected behavior based on the device platform and the enrollment type.
LionelDerBoven
👍 3
Not right: Delete Action: Purpose: The Delete action removes the device from Intune’s management console, but it does not affect the device itself. This means no data or configurations are removed from the device—it simply stops showing up in Intune’s list of managed devices.
OyYaGotta
👍 2
I agree it's a bad question that contradicts it's self, ,but deleting the device leaves the company data and apps on the device. Retire will remove company data and apps as soon as it's next online. Delete will just prevent Intune management /access to Company Portal, but will no longer give you the ability to control data under DLP for example which you likely want to remove. Retire will do this, and as the device is offline anyway, there should be no reason to remove it "immediately" from Intune.
iTomi
👍 5
This action immediately deletes the device from Intune, and it cannot be undone. However, it does not trigger a wipe of the device.
ronct
👍 2
Retire: The Retire action removes app data, settings, and Intune managed email profiles from the device12. The device will still show up in Intune until the device checks in12. Retire leaves users’ personal data on the device2. If your device has an Autopilot hash assigned (Zero Touch ID, ZTDID) it will NOT be deleted from Azure AD2. Delete: Delete performs the same tasks that Retire does3. However, it removes the device from the Intune “All devices” list immediately3. If you want to remove stale devices immediately, use the Delete action instead12. answer is A Delete
Grg433
👍 2
Selected: B
I think as question mentioned - User-installed apps, personal data, and OEM-installed apps must be retained. - for this we can choose 'retire' : The Retire action is specifically designed to retire the device from Intune management. When you retire a device, it unenrolls from Intune, and Intune removes the company data and apps that were deployed to the device while preserving user-installed apps, personal data, and OEM-installed apps.
picho707
👍 1
Delete will remove corporate and personal data. A is not the right answer.
Futfuyfyjfj
👍 1
Source? As the question states "You need to remove Device1 from Intune immediately" I'd be inclined to go with option A as a delete yields: The next time the device checks in, any company data on it will be removed as Intune also retires a device when deleting it. https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center
NoursBear
👍 1
A for me too
VirtualJP
👍 3
Selected: A
As the question states "You need to remove Device1 from Intune immediately" I'd be inclined to go with option A as a delete yields: The next time the device checks in, any company data on it will be removed as Intune also retires a device when deleting it. https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#delete-devices-from-the-intune-admin-center
VirtualJP
👍 2
I am incorrect as I did not read the question properly. It states "User-installed apps, personal data, and OEM-installed apps must be retained." For this outcome, the answer would have to be "B"
Futfuyfyjfj
👍 2
Reply carefully please: From https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe " If you want to remove stale devices immediately, use the Delete action instead" "If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. The next time the device checks in, any company data on it will be removed as Intune also retires a device when deleting it from the admin center."
letters1234
👍 2
Selected: A
https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#retire "If you want to remove stale devices immediately, use the Delete action instead." Otherwise, the device will stay in Intune console till your configured cleanup rule.
krzysztofbr
👍 7
please read carefully question " The solution must ensure that if the device checks in again, any apps and data provisioned by Intune are removed" answer B
RAJKPB
👍 2
Selected: A
If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. The next time the device checks in, any company data on it will be removed as Intune also retires a device when deleting it from the admin center. If you want to remove stale devices immediately, use the Delete action instead. Delete will also issue the retire command but it will remove the device from the All devices list immediately
Futfuyfyjfj
👍 1
Retire won’t delete the device immediatly as required
moshkoshbgosh
👍 2
Selected: A
The requirement is immediate removal, so I would choose A instead. From https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe " If you want to remove stale devices immediately, use the Delete action instead" "If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. The next time the device checks in, any company data on it will be removed as Intune also retires a device when deleting it from the admin center."
krzysztofbr
👍 2
NO, retire will be exactly the same fast as Wipe. and You will not erase personal data.
krzysztofbr
👍 1
answer B correct https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe
Futfuyfyjfj
👍 1
From https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe " If you want to remove stale devices immediately, use the Delete action instead" "If you want to remove devices from the Intune admin center, you can delete them from the specific device pane. The next time the device checks in, any company data on it will be removed as Intune also retires a device when deleting it from the admin center."
Comments & Corrections
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Expert Analysis
Why the Answer Is Correct
The correct answer is B, a Retire action. According to Microsoft documentation, retiring a device removes Intune management and provisions the removal of company apps and data. Crucially, this action is queued and executed when the device checks in again. This perfectly matches the requirement to remove provisioned apps/data upon reconnection while retaining user-installed apps, personal data, and OEM apps.Why the Other Options Are Wrong
Option A (Delete) is incorrect because deleting a device from Intune only removes the device record from the admin center; it does not send a command to wipe the device. If the device is offline, no wipe occurs, and even if online, Delete doesn't guarantee the specific retention of user/OEM data in the same structured way Retire does for compliance. Option C (Fresh Start) is a reset feature for troubleshooting, not for simple offboarding. Option D (Autopilot Reset) is for restoring a device to its original state via Autopilot, which is not applicable here.Community Comment Notes
Many learners initially lean toward Delete due to the word 'immediately,' but comments clarify that Delete does not remove data from the device itself (as noted by users like ExamKiller020 and iTomi). Users such as ThePrutser and frack correctly point out that Retire is the standard method for removing management and corporate data while keeping personal data, citing official docs. The consensus among those who understood the nuance is B.Official Reference
Exam Strategy
Always distinguish between administrative removal (Delete) and data remediation (Retire/Wipe). When 'user data retention' is specified alongside 'corporate data removal', Retire is almost always the answer.
Frequently Asked Questions
Why isn't Delete the correct answer?
Delete only removes the device record from Intune. It does not send a wipe command to the device, so corporate data remains on the device if it reconnects later.
Can I retire an offline device?
Yes. The retire command is queued in Intune and will be applied automatically the next time the device connects to the internet and checks in with Intune.
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