Teams Device Remote Restart Permissions
Short answer
B Assigning the Teams Administrator role does not meet the goal; the Teams Device Administrator role is required to restart Teams devices remotely.
Question
Key Takeaways
The exam tests the distinction between general Teams administration and specialized device management, with the common trap being the assumption that the broad 'Teams Administrator' role covers all Teams-related tasks including hardware control.
This question tests the specific Microsoft 365 roles required to manage Teams devices, such as restarting them remotely. It establishes that the Teams Administrator role is insufficient for device-level actions.
Common mistake: Most candidates select 'Yes' because they assume the Teams Administrator role has full control over all Teams features, including device management, overlooking the specific need for the Teams Device Administrator role.
Expert Analysis
Why the Answer Is Correct
The correct answer is B (No) because managing Teams devices requires specific permissions that the Teams Administrator role does not grant by default. According to Microsoft documentation, roles like Teams Service Administrator or Teams Device Administrator are required to perform actions such as restarting devices, changing configurations, or viewing health status.
Why the Other Options Are Wrong
Option A is incorrect because while a Teams Administrator can manage users, groups, policies, and apps within Teams, they do not have the inherent permission to interact with physical Teams devices (IP phones, video bars). The separation of duties ensures that device management is handled by dedicated administrators.
Community Comment Notes
Community feedback is split, but the authoritative sources clarify the requirement. As noted by user Fjorri and others, the Teams Device Administrator role is specifically needed for these tasks. One commenter cited official Microsoft Learn documentation confirming that Teams Service admin or Teams Device admin roles are required for device management.
Official Reference
https://learn.microsoft.com/en-us/microsoftteams/devices/device-management
This link opens the official vendor documentation in a new tab.
Exam Strategy
Always check if the task involves physical devices or endpoints; if so, look for 'Device' in the role name rather than assuming the general administrator role applies. Distinguish between managing software/policies (Teams Admin) and managing hardware (Teams Device Admin).
Frequently Asked Questions
Can a Teams Administrator restart Teams devices?
What role is needed to view device health in Teams?
Community Votes
57% of anonymous learners picked answer B. Votes are pick records left by other test-takers — they are not the verified answer.
Discussion 6 contributions
Compiled from public community threads and reader submissions, lightly edited for clarity. Handles and vote tallies are shown as recorded, and comments reflect the views of individual contributors.
From public community threads 6
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NaelShoukry 👍 5A Teams Administrator can restart devices remotely so this should be A
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Fjorri 👍 2 Answered BTeams Device Administrator role is needed.
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correction 👍 1 Answered BTo manage devices, such as change device configuration, restart devices, manage updates, or view device and peripheral health, you need to be assigned one of the following Microsoft 365 admin roles: Teams Service admin Teams Device admin https://learn.microsoft.com/en-us/microsoftteams/devices/device-management (Team service admin role might be deprecated or might be added into Team Admin role ) But as of 4March,2025 Teams admin has no authority on team devices https://learn.microsoft.com/en-us/entra/identity/role-based-access-control/permissions-reference#teams-administrator Only Team Device admin role had authority on team devices https://learn.microsoft.com/en-us/entra/identity/role-based-access-control/permissions-reference#teams-devices-administrator
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b466dd6 👍 1 Answered B>>To manage devices, such as change device configuration, restart devices, manage updates, or view device and peripheral health, you need to be assigned one of the following Microsoft 365 admin roles: Teams Service admin, Teams Device admin
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razit 👍 1 Answered ATeams Adminitrator can do Everything in the Microsoft Teams admin center and associated PowerShell controls
Show 1 more comment
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VitaliiKurishko 👍 2 Answered AA
Reader comments & corrections
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