Intune Remote Wipe Resume on Power Off
You have a Microsoft 365 E5 subscription that contains a device named Device1. Device1 is Microsoft Entra joined. You manage Device1 by using Microsoft Intune. You need to use a remote action to reset the device as quickly as possible, if the device is turned off, the action must resume after the device is powered on. Which remote action should you use?
Community Votes
100% of anonymous learners picked answer B. Votes are pick records left by other test-takers — they are not the verified answer.
Community Insight
The exam tests the distinction between immediate and deferred remote actions, with the common trap being the assumption that all actions fail if the device is off.
This question tests the behavior of Microsoft Intune remote wipe actions, specifically how they handle offline devices. It establishes that the Wipe action is designed to resume automatically once the device reconnects to the internet.
Candidates often choose Autopilot Reset because it sounds like a 'reset', but this action requires the device to be online and enrolled, failing if powered off.
Community Discussion (3 comments)
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Expert Analysis
Why the Answer Is Correct
The correct answer is B (Wipe). In Microsoft Intune, the Wipe remote action is robust against connectivity interruptions. If you initiate a wipe on a device that is currently powered off or offline, Intune queues the command. As soon as the device is powered on and connects to the internet, the wipe action automatically resumes and executes. This meets the requirement for quick reset capability with resilience to power states.Why the Other Options Are Wrong
Option A (Autopilot Reset) is incorrect because it requires the device to be online and actively communicating with Intune to trigger the reset flow; it does not support queuing for offline devices in the same manner. Option C (Retire) removes the device from management but does not perform a full factory reset of user data, and also relies on connectivity. Option D (Delete) simply removes the device record from the Intune portal without sending a destructive command to the device itself.Community Comment Notes
Community consensus strongly supports B. Users noted that the Wipe action specifically includes logic to continue if the device loses power during the process. One commenter highlighted that Autopilot Reset fails if the device is powered off, distinguishing it clearly from Wipe. Another emphasized that Retire and Delete do not reset the device hardware state.Exam Strategy
Focus on the specific behavioral constraints of each remote action. Remember that 'Wipe' is the heavy-duty action that persists across reboots and network gaps, while 'Autopilot Reset' is more situational and requires active enrollment presence.
Frequently Asked Questions
Does Autopilot Reset work on offline devices?
No, Autopilot Reset generally requires the device to be online and enrolled to initiate the process. It does not queue like Wipe.
What is the difference between Retire and Wipe?
Retire removes management but keeps user data. Wipe performs a full factory reset, removing all data and settings.
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