Intune Remote Wipe Resume on Power Off
Short answer
B Use the Wipe remote action, as it automatically resumes when the device powers on and reconnects to the internet.
Question
Key Takeaways
The exam tests the distinction between immediate and deferred remote actions, with the common trap being the assumption that all actions fail if the device is off.
This question tests the behavior of Microsoft Intune remote wipe actions, specifically how they handle offline devices. It establishes that the Wipe action is designed to resume automatically once the device reconnects to the internet.
Common mistake: Candidates often choose Autopilot Reset because it sounds like a 'reset', but this action requires the device to be online and enrolled, failing if powered off.
Expert Analysis
Why the Answer Is Correct
The correct answer is B (Wipe). In Microsoft Intune, the Wipe remote action is robust against connectivity interruptions. If you initiate a wipe on a device that is currently powered off or offline, Intune queues the command. As soon as the device is powered on and connects to the internet, the wipe action automatically resumes and executes. This meets the requirement for quick reset capability with resilience to power states.
Why the Other Options Are Wrong
Option A (Autopilot Reset) is incorrect because it requires the device to be online and actively communicating with Intune to trigger the reset flow; it does not support queuing for offline devices in the same manner. Option C (Retire) removes the device from management but does not perform a full factory reset of user data, and also relies on connectivity. Option D (Delete) simply removes the device record from the Intune portal without sending a destructive command to the device itself.
Community Comment Notes
Community consensus strongly supports B. Users noted that the Wipe action specifically includes logic to continue if the device loses power during the process. One commenter highlighted that Autopilot Reset fails if the device is powered off, distinguishing it clearly from Wipe. Another emphasized that Retire and Delete do not reset the device hardware state.
Exam Strategy
Focus on the specific behavioral constraints of each remote action. Remember that 'Wipe' is the heavy-duty action that persists across reboots and network gaps, while 'Autopilot Reset' is more situational and requires active enrollment presence.
Frequently Asked Questions
Does Autopilot Reset work on offline devices?
What is the difference between Retire and Wipe?
Community Votes
100% of anonymous learners picked answer B. Votes are pick records left by other test-takers — they are not the verified answer.
Discussion 3 contributions
Compiled from public community threads and reader submissions, lightly edited for clarity. Handles and vote tallies are shown as recorded, and comments reflect the views of individual contributors.
From public community threads 3
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Ayind3 👍 3 Answered BContinue to wipe if device loses power is available with Wipe. Adding that to the question should make it obvious
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GamingFuntime1985 👍 2 Answered BWipe Action: The Wipe action resets the device to its factory settings by removing all data, settings, and apps. If the device is powered off when you initiate the wipe, the action will automatically resume when the device is powered back on and connects to the internet.
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Meek_Learner 👍 1 Answered BWhy Not the Other Options? A. Autopilot Reset: This resets the device while maintaining enrollment in Intune but does not work if the device is powered off. C. Retire: Removes Intune management but does not reset the device or remove user data. D. Delete: Removes the device from Intune, but the device itself is not reset.
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