Intune Remote Wipe Resume on Power Off

Perform remote actions on devices
Answer Correct answer: B — Use the Wipe remote action, as it automatically resumes when the device powers on and reconnects to the internet.

You have a Microsoft 365 E5 subscription that contains a device named Device1. Device1 is Microsoft Entra joined. You manage Device1 by using Microsoft Intune. You need to use a remote action to reset the device as quickly as possible, if the device is turned off, the action must resume after the device is powered on. Which remote action should you use?

  1. Autopilot reset
  2. Wipe Correct Answer
  3. Retire
  4. Delete

Community Votes

B
100%

100% of anonymous learners picked answer B. Votes are pick records left by other test-takers — they are not the verified answer.

Community Insight

The exam tests the distinction between immediate and deferred remote actions, with the common trap being the assumption that all actions fail if the device is off.

This question tests the behavior of Microsoft Intune remote wipe actions, specifically how they handle offline devices. It establishes that the Wipe action is designed to resume automatically once the device reconnects to the internet.

Candidates often choose Autopilot Reset because it sounds like a 'reset', but this action requires the device to be online and enrolled, failing if powered off.

Community Discussion (3 comments)

Meek_Learner 👍 1 Selected: B
Why Not the Other Options? A. Autopilot Reset: This resets the device while maintaining enrollment in Intune but does not work if the device is powered off. C. Retire: Removes Intune management but does not reset the device or remove user data. D. Delete: Removes the device from Intune, but the device itself is not reset.
GamingFuntime1985 👍 2 Selected: B
Wipe Action: The Wipe action resets the device to its factory settings by removing all data, settings, and apps. If the device is powered off when you initiate the wipe, the action will automatically resume when the device is powered back on and connects to the internet.
Ayind3 👍 3 Selected: B
Continue to wipe if device loses power is available with Wipe. Adding that to the question should make it obvious

Comments & Corrections

No comments yet — spotted an error or have a note? Share it below.

Log in to comment, report an error, or add a note about this question.

Submitted for moderation before publishing. Keep it helpful and respectful.

Expert Analysis

Why the Answer Is Correct

The correct answer is B (Wipe). In Microsoft Intune, the Wipe remote action is robust against connectivity interruptions. If you initiate a wipe on a device that is currently powered off or offline, Intune queues the command. As soon as the device is powered on and connects to the internet, the wipe action automatically resumes and executes. This meets the requirement for quick reset capability with resilience to power states.

Why the Other Options Are Wrong

Option A (Autopilot Reset) is incorrect because it requires the device to be online and actively communicating with Intune to trigger the reset flow; it does not support queuing for offline devices in the same manner. Option C (Retire) removes the device from management but does not perform a full factory reset of user data, and also relies on connectivity. Option D (Delete) simply removes the device record from the Intune portal without sending a destructive command to the device itself.

Community Comment Notes

Community consensus strongly supports B. Users noted that the Wipe action specifically includes logic to continue if the device loses power during the process. One commenter highlighted that Autopilot Reset fails if the device is powered off, distinguishing it clearly from Wipe. Another emphasized that Retire and Delete do not reset the device hardware state.

Exam Strategy

Focus on the specific behavioral constraints of each remote action. Remember that 'Wipe' is the heavy-duty action that persists across reboots and network gaps, while 'Autopilot Reset' is more situational and requires active enrollment presence.

Frequently Asked Questions

Does Autopilot Reset work on offline devices?

No, Autopilot Reset generally requires the device to be online and enrolled to initiate the process. It does not queue like Wipe.

What is the difference between Retire and Wipe?

Retire removes management but keeps user data. Wipe performs a full factory reset, removing all data and settings.

Related Analysis

Practice All MD-102 Questions

Access 92 questions with complete answers and detailed explanations.

View Full MD-102 Practice Test →

← Back to MD-102 Study Guide