Which Related Lists Appear in the ServiceNow List Collector? (Choose Three)

CSA By islever Editorial Last updated

Short answer

BCD HR Case->Parent Catalog Task->Parent Outage->Task number

Question

When adding a related list to a form, you choose the related list from the list collector. What is an example of a related list you might see on the list collector? (Choose three.)
  1. Problem==Parent
  2. HR Case->Parent Correct Answer
  3. Catalog Task->Parent Correct Answer
  4. Outage->Task number Correct Answer
  5. Release Phase==Parent

Key Takeaways

The question tests recognition of the Table->Field related list naming convention, and the trap is distractors that use '==' instead of the arrow '->' operator.

In ServiceNow, related lists shown in the form's list collector are named using the Table->Field format, such as Catalog Task->Parent, HR Case->Parent, and Outage->Task number. The community unanimously (100%) supports BCD, rejecting any option written with the '==' operator.

Common mistake: The most common wrong pick is A (Problem==Parent) because a real Problem->Parent related list exists in most instances, but the option is deliberately written with '==' rather than '->', making it invalid as shown.

Expert Analysis

Why the Answer Is Correct

Related lists offered in the list collector are always labeled in the format Table->Field, where the field defines how the related records link back to the current form's record. HR Case->Parent, Catalog Task->Parent, and Outage->Task number all follow this exact convention, so B, C, and D are entries you could genuinely see. The community vote is 100% for BCD, showing strong consensus. Even though HR Case is an HRSD scoped table that may not appear in every instance, its syntax is correct, and syntax is what this question tests.

Why the Other Options Are Wrong

Options A (Problem==Parent) and E (Release Phase==Parent) use the '==' operator, which is never used in related list naming; only the arrow '->' appears in the list collector. Comment [1] explicitly calls out the '== / ->' distinction as the deciding factor. Comment [3] checked a live instance and saw Problem->Parent, Outage->Task number, and Catalog Task->Parent, but no entry using '==', confirming A and E are fabricated distractors.

Community Comment Notes

Comment [1] is the clearest, explaining that the arrow format is required and rejecting A because 'Problem==Parent' is not a real list entry. Comments [2] and [4] note that ChatGPT suggested answers including A or E, a useful warning that AI tools often miss the formatting trap. Comment [3] adds real-instance verification, which strengthens confidence in BCD over AI-generated alternatives.

Official Reference

Exam Strategy

Scan the options for the operator before anything else: any related list written with '==' instead of '->' is automatically wrong. Eliminate those distractors first, then select the remaining arrow-formatted entries even if a table name like HR Case seems unfamiliar, since the question tests format rather than which plugins you have installed.

Community Votes

BCD
100%

100% of anonymous learners picked answer BCD. Votes are pick records left by other test-takers — they are not the verified answer.

Discussion 4 contributions

Compiled from public community threads and reader submissions, lightly edited for clarity. Handles and vote tallies are shown as recorded, and comments reflect the views of individual contributors.

From public community threads 4

  1. 047a2d5 👍 2
    Chat GPT choose ACD, and I am with in : These options indicate the relationships between the records. For example: Problem->Parent: Shows related problems where the current record is the parent. Catalog Task->Parent: Displays catalog tasks related to the parent record. Outage->Task number: Lists outages associated with a specific task number.
  2. 047a2d5 👍 2
    I see in the related list : Problem->Parent but the operator == is not their anymore, I see also outage-> Task number and Catalog Task-> Parent so for me CD I see them but HR Case not their anymore and for Release Phase-> Parent is their but the operator == no. so for me I am sure with CD
  3. 40a783b 👍 2
    A. Problem==Parent - Problem alone re. list is not given but Problem Task B. HR Case->Parent - correct C. Catalog Task->Parent - correct D. Outage->Task number - correct E. Release Phase==Parent - == / ->
  4. PopularOutcast 👍 1
    Chatgpt says ACE for Washington DC release A. Problem==Parent C. Catalog Task -> Parent E. Release Phase==Parent

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