Which AWS Support Plan Covers Production Workloads at Lowest Cost?
Short answer
D The AWS Business Support plan is the lowest-cost plan that covers a production workload, since Developer Support is only for testing and non-production use.
Question
Key Takeaways
The question tests the AWS Support plan tiers and their eligibility for production workloads; the trap is choosing Developer simply because the question says 'LOWEST cost' while ignoring the production requirement.
For a company running a production workload, AWS Business Support is the lowest-cost plan that meets the requirement, because Developer Support is designed only for testing and experimentation. This page confirms why Business (D) beats the cheaper Developer tier and the pricier Enterprise tiers.
Common mistake: Choosing A (Developer) because it is the cheapest paid tier — Developer omits 24/7 technical support, production-grade SLAs and third-party software support, so it does not meet a production workload requirement.
Expert Analysis
Why the Answer Is Correct
AWS positions Business Support as the minimum recommended tier when a company runs production workloads on AWS, which is exactly this scenario. Business includes 24/7 access to Cloud Support Engineers by phone, chat and email, one-hour response for production-system-down cases, full Trusted Advisor checks, and third-party software support — the operational baseline a production system needs. Because the question asks for the plan that meets the production requirement at the LOWEST cost, the deciding factor is the cheapest tier that still qualifies: Business (D), not the tiers above it. As thinzarlwin8822 summarized, "Business - Minimum recommended tier if you have production workloads in AWS", which matches the AWS Support plan documentation. The requirement word 'production' is what eliminates the cheaper Developer plan, not a preference for premium features.
Why the Other Options Are Wrong
A (Developer) is the lowest-cost paid plan and is explicitly recommended only for experimenting, testing or early development — it provides business-hours email contact with Cloud Support Associates and no production SLA, so it fails the production requirement even though it is cheapest. B (Enterprise On-Ramp) and C (Enterprise) both satisfy a production workload, but they add a designated or pooled Technical Account Manager, faster response targets and concierge billing at a materially higher price, so neither is the lowest-cost qualifying plan. ShaiTay's reasoning — D, "since they are running a production workload" — is the correct discriminator between Developer and Business. d00b229 added the useful nuance that Business is "not the lowest cost option" in absolute terms, which is true: Developer costs less, but it is the lowest-cost option that meets the stated requirement.
Community Comment Notes
thinzarlwin8822 gave the clearest framework, quoting the tier guidance and pointing to the AWS premium support page, and that comment drew the most likes in the thread. Bajogi argued for A (Developer) on the basis that it is the lowest-tier plan with basic support — a reasonable reading of 'lowest cost' alone, but it ignores that production workloads are the stated requirement. The vote split (85 for D, 15 for A) reflects exactly this tension between 'cheapest' and 'cheapest that qualifies', which is the lesson to carry into the exam.
Official Reference
https://aws.amazon.com/premiumsupport/plans/
This link opens the official vendor documentation in a new tab.
Exam Strategy
When a question contains both a requirement and a cost qualifier, evaluate the qualifier first: list every option that satisfies the requirement, then pick the cheapest survivor. For AWS Support plan questions, memorize Developer = testing/experimentation, Business = production baseline, Enterprise On-Ramp and Enterprise = business/mission-critical with TAM and faster response.
Frequently Asked Questions
Why doesn't Developer Support meet the production workload requirement?
Is Business Support really cheaper than Enterprise On-Ramp for production?
Community Votes
85% of anonymous learners picked answer D. Votes are pick records left by other test-takers — they are not the verified answer.
Discussion 4 contributions
Compiled from public community threads and reader submissions, lightly edited for clarity. Handles and vote tallies are shown as recorded, and comments reflect the views of individual contributors.
From public community threads 4
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thinzarlwin8822 👍 10 Answered DI assume D.Business is correct. Developer - Recommended if you are experimenting or testing in AWS Business - Minimum recommended tier if you have production workloads in AWS Enterprise On-Ramp - Recommended if you have production and/or business critical workloads in AWS Enterprise - Recommended if you have business and/or mission critical workloads in AWS https://aws.amazon.com/premiumsupport/plans/
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Bajogi 👍 2 Answered AA. Developer Developer Support is the lowest-tier support plan offered by AWS and is designed for developers and small businesses with basic support needs. While Business, Enterprise On-Ramp, and Enterprise offer higher levels of support with additional features and benefits, they also come with higher costs.
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d00b229 👍 1for a production workload, the D. Business plan is the most appropriate choice, though it is not the lowest cost option.
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ShaiTay 👍 1 Answered DD. Business - since they are running a production workload
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