Which AWS Support Plan Offers API Access Most Cost-Effectively?

Identify AWS technical resources and AWS Support options. Understand resources for billing, budget, and cost management.

Answer Correct answer: C — AWS Business Support is the cheapest plan that includes AWS Support API access, which Basic and Developer plans lack.

A new AWS user needs to interact with AWS Support by using API calls. Which AWS Support plan will meet this requirement MOST cost-effectively?

AWS Basic Support
AWS Developer Support
AWS Business Support Correct Answer
AWS Enterprise Support

Community Votes

55%

45%

55% of anonymous learners picked answer C. Votes are pick records left by other test-takers — they are not the verified answer.

Community Insight

The exam tests which AWS Support tiers include the Support API, and the trap is assuming the cheap $29/month Developer plan also gives API access because it is called 'Developer'.

The AWS Support API (programmatic case management) is only available to customers on a Business, Enterprise On-Ramp, or Enterprise Support plan, so Business is the cheapest plan that satisfies the requirement. This page confirms that AWS Business Support is the correct CLF-C02 answer, not Developer Support.

Choosing AWS Developer Support (B) because it is cheaper and sounds developer-oriented — but Developer Support offers email-based contact only and does not include the AWS Support API.

Community Discussion (25 comments)

Dacusai 👍 12

Answer C is correct. According to AWD Developer support doesn't support API calls, Business, Ent on Ramp and EMT does, https://aws.amazon.com/premiumsupport/plans/

Yo_Mero 👍 1 Selected: C

https://www.scaler.com/topics/aws/aws-support-plans/

Ty13 👍 1 Selected: C

Developer Support DOES NOT allow you to interact with AWS Support using API calls. The Developer plan provides access to AWS Support through email only.

2682f50 👍 1 Selected: B

The key point of the question is "most cost-effective." Developer Support (B) costs only $29/month and provides API access to AWS Support, making it the cheapest option. Business Support (C) costs at least $100/month—while it offers faster response times, it incurs additional costs just for API access. Both plans support API access, but Developer Support is more affordable. If API access is the only requirement, there is no need to choose a more expensive plan. Business Support is suitable for enterprises that need 24/7 support and faster response times, but that is not what the question is asking for in terms of the "most cost-effective" option

Rawanj_10 👍 1 Selected: C

In addition, customers with a Business, Enterprise On-Ramp, or Enterprise Support plan have access to these features: Use-case guidance – What AWS products, features, and services to use to best support your specific needs. AWS Trusted Advisor – A feature of AWS Support, which inspects customer environments and identifies opportunities to save money, close security gaps, and improve system reliability and performance. You can access all Trusted Advisor checks. The AWS Support API to interact with Support Center and Trusted Advisor. You can use the AWS Support API to automate support case management and Trusted Advisor operations.

MeLikeChoco 👍 1 Selected: C

Scroll down to "Programmatic Case Management" https://aws.amazon.com/premiumsupport/plans/

clary_meta 👍 1 Selected: C

C. AWS Business Support https://aws.amazon.com/premiumsupport/plans/

peace_of_stone 👍 1 Selected: C

Based on https://aws.amazon.com/premiumsupport/plans/ "Programmatic Case Management" row - "Developer" column - empty - "Business" column - "AWS Support API"

ShaiTay 👍 1 Selected: B

B. AWS Developer Support

LavaPup 👍 1

C. AWS Business Support

Floridian 👍 1 Selected: A

AWS Basic Support is the lowest level of support for API calls. https://aws.amazon.com/premiumsupport/plans/

acf4f6b 👍 1 Selected: C

Scroll down to the table section and reveal the support API availability

Tithink 👍 1 Selected: B

Most cost effective

veljkosbbb 👍 1 Selected: B

AWS Developer Support is the most cost-effective AWS Support plan that provides access to AWS Support via API calls.

Kilobay1 👍 1

B is the correct answer on this one

JoeTromundo 👍 3 Selected: B

AWS Developer Support includes access to the AWS Support API, which allows users to interact with AWS Support programmatically. This plan provides basic support features and is designed for users who are exploring AWS services or developing applications on AWS. It offers a more cost-effective option compared to higher-tier plans while still providing API access for support interactions. AWS Business Support (option C): This plan provides more comprehensive support, including access to the AWS Support API and faster response times. However, it is more expensive than Developer Support and may be more than what is needed for a new user who requires only API access.

wmv__ 👍 2 Selected: C

Business support is to API calls

blasdelezo 👍 3 Selected: C

You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the AWS Support API. So, the answer is C the MOST cost-effectively between C and D

Meow7 👍 1

Answer C please help with discussion on 568

MUTA 👍 1

B. AWS Developer Support AWS Developer Support provides access to AWS Support via API calls, which allows users to interact programmatically with AWS Support for case management. It is more cost-effective than the Business and Enterprise Support plans.

geocis 👍 1 Selected: B

All plans support API calls. I would make the educated guess and say it's (B) AWS Developer Support. It's a new user, and choosing a Business support plan would cost more. What I don't see anymore on AWS pricing is BASIC support. Can anyone chime on that?

Supercell 👍 1 Selected: B

AWS Developer Support (Option B) is the lowest-priced paid support plan offered by AWS. It provides access to AWS Support APIs, which allows programmatic interaction with AWS Support services. This plan also includes unlimited case submissions with cloud support associates, guidance for third-party software, and other benefits.

Prodyna 👍 1

Based on TutorialsDojo the most cost effective support plan that supports API is Business plan C. AWS Business Support

1135e0e 👍 1 Selected: B

B. AWS Developer Support: Cost: Starts at $29 per month Features: Includes access to AWS Support via API calls, allowing programmatic case management. This plan is cost-effective and provides the necessary API access for support interactions. C. AWS Business Support: Cost: Higher than Developer Support, starting at $100 per month or a percentage of AWS usage Features: Includes all features of Developer Support plus additional benefits like faster response times and support for more advanced use cases, but at a higher cost.

Zerro 👍 1

Chatgpt says it's developer support

Comments & Corrections

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Expert Analysis

Why the Answer Is Correct

AWS Business Support is the lowest-cost tier that includes the AWS Support API, which is what lets a customer create, update, and query support cases programmatically. AWS's own support plan comparison lists the Support API (programmatic case management) as a feature of Business, Enterprise On-Ramp, and Enterprise Support only. Because the question asks for the plan that meets the API requirement MOST cost-effectively, Business is the right selection: Enterprise On-Ramp and Enterprise also qualify but cost significantly more. Business also adds 24x7 phone, chat, and email access to Cloud Support Engineers plus AWS Trusted Advisor checks, all of which sit above Developer Support. So option C is both sufficient and the cheapest sufficient choice.

Why the Other Options Are Wrong

A (Basic Support) offers no API access and no technical support cases beyond billing and account queries, so it fails the requirement outright. B (Developer Support) is cheaper at roughly $29/month and does provide technical guidance by email, but it does not include the AWS Support API, which is exactly why learners who focus only on price pick it incorrectly. D (Enterprise Support) does include the Support API, so it technically works, but it is the most expensive option and fails the 'MOST cost-effectively' constraint; the question deliberately pairs C and D so you select the cheaper qualifying tier. Any option that either lacks API access or is more expensive than necessary is wrong.

Community Comment Notes

Most commenters land on the same conclusion: blasdelezo states flatly that "You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the AWS Support API" and that C is the most cost-effective among the qualifying plans. Dacusai makes the identical point and points readers to the official support plan comparison page, and Ty13 reinforces it by noting that the Developer plan is email-only and that "Developer Support DOES NOT allow you to interact with AWS Support using API calls." The minority arguing for B, such as JoeTromundo and 2682f50, reason from monthly price ($29 versus $100+) and simply assume Developer includes API access; MeLikeChoco's advice to scroll to "Programmatic Case Management" on the AWS plans page directly refutes that assumption. Community consensus here matches the official feature matrix, so C stands.

Official Reference

https://aws.amazon.com/premiumsupport/plans/

Exam Strategy

When CLF-C02 asks for the 'most cost-effective' plan that meets a technical requirement, first eliminate options that lack the feature, then pick the cheapest survivor rather than the flagship tier. Memorize the gate: the AWS Support API, Trusted Advisor full checks, and 24x7 phone support start at Business Support.

Frequently Asked Questions

Does AWS Developer Support include AWS Support API access?

No. Only Business, Enterprise On-Ramp, and Enterprise Support plans include the Support API; Developer Support provides email-based technical guidance without programmatic case management.

Why is Developer Support not the most cost-effective answer here?

Because being cheaper is irrelevant if the plan does not satisfy the requirement. Since Developer Support has no Support API, the lowest-cost plan that actually works is Business Support.

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