Cisco UCM QoS Settings and Configuration

Collaboration / Cisco Unified Communications Manager (CUCM)

An engineer must help a customer’s administrator to set QoS options for the cluster. What are two QoS settings on the Cisco UCM server? (Choose two.)

  1. Have the option to set the DSCP values for "video calls", "audio portion of the video calls", and "immediate video calls" separately. Source Reference Answer
  2. Audio calls and the audio portion of video calls are tagged with DSCP value 46.
  3. The option "DSCP for Video" sets the DSCP value for all types of video to the same value.
  4. Configure the clusterwide QoS parameters in the Cisco CallManager Service Parameter section on any nodes within the Cisco UCM cluster. Source Reference Answer

Community Votes

AD
75%
A
25%

75% of anonymous learners picked answer AD. Votes are pick records left by other test-takers — they are not the verified answer.

Community Insight

The exam tests the distinction between audio/video DSCP values and the correct location for cluster-wide QoS configuration, often trapping candidates who confuse Service Parameters with Enterprise Parameters or assume default static tagging without verification.

This question tests knowledge of Quality of Service (QoS) configuration in Cisco Unified Communications Manager, specifically regarding DSCP tagging for media streams. The community consensus confirms that administrators can set distinct DSCP values for different video call types and configure these settings via Clusterwide Service Parameters.

Candidates often select Option B because they recall that voice is typically marked AF41 (DSCP 34) or EF (DSCP 46), but incorrectly assume video audio portions share the same high-priority marking as pure voice, or they miss the nuance in Option A regarding separate video call types.

Community Discussion (3 comments)

G0y0 👍 1 Selected: A
B. is not advisable, since video calls and it audio portion must be set up at the same DiffServ, 34. They can not be set to 46. C. is incorrect. Clusterwide QoS parameter does not exist in Enterprise Parameters. D. is incorrect. DSCP for video applies for CUCM desktop endpoints and softphones. A and E are correct. They exist in Service Parameters.
sneff91 👍 2 Selected: AD
I don't know why it has two options for B... A is correct and what is currently listed as D (which SHOULD be "E") is also correct.
c6176b5 👍 1 Selected: AD
It should be A and "E". You can configure clusterwide DSCP under Serviceparameters.

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Expert Analysis

Why the Answer Is Correct

Option A is correct because CUCM allows granular control over DSCP markings for 'video calls', 'audio portion of video calls', and 'immediate video calls' separately within the Service Parameters. Option D is correct because QoS parameters are indeed configured under the Cisco CallManager Service Parameters section, which applies cluster-wide.

Why the Other Options Are Wrong

Option B is incorrect because while voice is typically marked EF (46), the audio portion of video calls is often marked differently (commonly AF41/34) to distinguish it from pure voice; assuming they are both 46 is a simplification error. Option C is incorrect because CUCM does not force all video types to the same value if granular settings are enabled; it supports differentiation. Note: Some comments refer to an Option E which likely corresponds to the text in D or a missing option in the provided list, but based on standard CUCM behavior, the Service Parameter location is key.

Community Comment Notes

Comment [2] provides critical clarification that Option B is not advisable due to DiffServ standards distinguishing video audio from voice. Comments [1] and [3] highlight a discrepancy in the question's labeling, noting that the correct configuration option might be mislabeled as 'D' instead of 'E' in some versions, but agree that the Service Parameters location is the deciding factor for the second correct choice.

Official Reference

Exam Strategy

Always verify where parameters are configured (Service vs. Enterprise Parameters). For QoS questions, remember that voice is usually EF (46) and video/audio is often AF41 (34), unless specific granular overrides are mentioned.

Related Analysis

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