Identifying Phishing via Hovering Links
A manager receives an email that contains a link to receive a refund. After hovering over the link, the manager notices that the domain's URL points to a suspicious link. Which of the following security practices helped the manager to identify the attack?
Community Votes
83% of anonymous learners picked answer A. Votes are pick records left by other test-takers — they are not the verified answer.
Community Insight
The scenario describes a user behavior (hovering to check a URL) that is a direct outcome of effective end-user security training, not an automated tool.
This question tests the role of security awareness training in helping employees identify phishing attempts by examining suspicious URLs.
Users often select 'URL scanning' because they associate checking links with technical tools, ignoring that the manager's action was manual and behavioral.
Community Discussion (7 comments)
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Expert Analysis
Why the Answer Is Correct
The correct answer is A — End user training. The manager's ability to recognize a discrepancy in the domain's URL by hovering over the link demonstrates knowledge of phishing tactics. This specific behavior—checking the actual destination of a hyperlink before clicking—is a key component of security awareness training programs designed to educate employees on identifying social engineering attacks.Why the Other Options Are Wrong
Option C (URL scanning) typically refers to automated technologies that scan web content for malware or malicious indicators, which is not what the manager performed manually. Option B (Policy review) involves analyzing organizational rules rather than executing a defensive action against a threat. Option D (Plain text email) is irrelevant to the act of verifying a link's destination.Community Comment Notes
The community overwhelmingly voted for A, recognizing that the manager's vigilance stems from training. As one commenter noted, "End user training teaches employees how to recognize phishing attempts." While a minority argued for C, stating "The manager is scanning a URL," this ignores that the practice being demonstrated is the trained behavior of verification, not the technical capability of a scanner.Exam Strategy
When a question describes an employee performing a specific defensive action (like checking headers, hovering links, or verifying sender addresses), look for answers related to 'Training', 'Awareness', or 'Education' rather than technical controls like firewalls or scanners.
Frequently Asked Questions
Is checking a URL considered 'scanning'?
No. Scanning implies using automated tools or software to analyze content. Hovering is a manual, human-based verification technique taught through training.
Why isn't policy review the answer?
Policy review is an administrative activity to ensure compliance with rules. It does not describe the active identification of a specific malicious link by a user.
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