DHCP Relay for a Remote DHCP Server on a New Subnet

N10-009 By islever Editorial Last updated

Short answer

A Configure an IP helper address on the new segment's router or Layer 3 switch so DHCP broadcasts are relayed as unicast to the remote DHCP server.

Question

Users in a new subnet segment are unable to get IP addresses from the DHCP server. A network administrator notices that the DHCP server is located on a remote segment. Which of the following should the administrator do to resolve the issue?
  1. Configure the IP helper on the network device. Correct Answer
  2. Configure the switch to accept EAPoL on the new VLAN segment.
  3. Configure the existing DHCP lease time.
  4. Configure the DHCP server to operate on non-standard ports.

Key Takeaways

It tests whether you recognize that DHCP DISCOVER is a local broadcast and that a Layer 3 device needs an IP helper to relay it to a remote server; the trap is assuming server-side scope or lease settings can fix a broadcast that never arrives.

This N10-009 question tests DHCP relay: when clients and the DHCP server sit on different subnets, an IP helper address on the default gateway forwards discover broadcasts to the server. The correct answer is A.

Common mistake: Choosing C (adjust the existing DHCP lease time) mistakes an initial-addressing failure for a lease-duration issue; lease time affects renewal after a client has a lease, not whether the first DISCOVER reaches a remote DHCP server.

Expert Analysis

Why the new segment fails DHCPv4 clients begin with no address and send DISCOVER as a Layer 2 broadcast to 255.255.255.255; routers do not forward that broadcast by default. Because the DHCP server is on a remote segment, the new subnet's clients can send locally but nothing reaches the server, so they fall back to APIPA. Option A is correct: an IP helper (DHCP relay) on the Layer 3 gateway forwards those requests.

What the helper changes, and the adjacent decisions The helper intercepts the client broadcast on the new VLAN's router interface or Layer 3 switch SVI and unicasts it to the DHCP server, typically setting the gateway address so the server selects the right scope for that subnet. The adjacent checks matter as much as the command: the client VLAN must have the helper configured, not just the server-facing link; routing must exist in both directions; and the DHCP server must have a scope, exclusions, and default gateway option for the new segment. If the server is local to the clients, no helper is needed, and the investigation shifts to scope exhaustion, reservations, or lease timers.

What would flip the answer If the scenario said the DHCP server had been moved onto the new segment, or clients on the same VLAN as the server were failing, A would no longer be the fix; then a wrong VLAN assignment, disabled switch port, or exhausted scope would be more likely. Likewise, if only renewals failed while new clients worked, lease-time or reservation issues would deserve attention. Option B is 802.1X port authentication, unrelated to DHCP. Option C changes how long an existing lease lasts, not whether the first DISCOVER crosses a router. Option D is harmful because DHCP clients and servers expect UDP 67 and 68.

Operational consequence Getting this wrong leaves the new segment without usable addressing and sends responders chasing server-side settings while the server sees no requests. The community explanation captures the key: DHCP discovery is a local Layer 2 broadcast that routers block, so the gateway needs an IP helper to relay it by unicast. A misplaced helper or missing return route creates the same outage, and unmanaged relay can expose clients to an unauthorized DHCP server, so pair it with DHCP snooping and trusted uplinks.

Official Reference

Exam Strategy

When a service works on the local segment but fails after a new subnet is added, map the protocol's traffic first: DHCPv4 uses broadcast, so check the Layer 3 gateway's relay setting before touching server scopes. Look for the word remote in the stem—it signals a crossing of broadcast domains. Eliminate options that alter server-side timers, authentication, or port numbers without addressing forwarding.

Frequently Asked Questions

Why can't the DHCP server hear clients on the new subnet?

DHCP DISCOVER is sent as a local Layer 2 broadcast to 255.255.255.255, and routers do not forward broadcasts between subnets by default. An IP helper address on the new segment's default gateway relays the request as unicast to the remote DHCP server.

Where should the IP helper address be configured?

Configure it on the Layer 3 interface or SVI that serves the clients' VLAN, pointing to the DHCP server's address. Configuring it only on the server-facing link does not relay requests from the new client subnet.

Does changing DHCP lease time fix clients that never get a lease?

No. Lease time controls how long an assigned address remains valid; it does not make the initial DISCOVER cross a router. If the server never receives the request, check the IP helper, routing, and the server scope for the new subnet.

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Community Votes

A
100%

100% of anonymous learners picked answer A. Votes are pick records left by other test-takers — they are not the verified answer.

Discussion 1 contributions

Compiled from public community threads and reader submissions, lightly edited for clarity. Handles and vote tallies are shown as recorded, and comments reflect the views of individual contributors.

From public community threads 1

  1. ERB14 👍 1 Answered A
    IP Helper (DHCP Relay): DHCP client discovery messages are sent as local Layer 2 broadcasts (255.255.255.255), which routers block by default and do not forward across subnets. Configuring an IP helper-address on the default gateway (router or Layer 3 switch) intercepts these broadcast requests and forwards them via unicast to the remote DHCP server.

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