Configuring Client Issue Alerts in Cisco Catalyst Center
Short answer
C Add the NOC email address by navigating to Use Assurance > Issue Settings > Email.
Question
Which action must the network administrator take in Cisco Catalyst Center to meet the requirements?
Key Takeaways
The question tests knowledge of the Catalyst Center UI structure for Assurance notifications, specifically distinguishing between Platform-level event notifications and Assurance-specific issue settings.
Learn how to configure email alerts for wireless client issues in Cisco Catalyst Center. The correct action is to add the NOC email address under Use Assurance > Issue Settings > Email.
Common mistake: Candidates may choose Option D because 'Event Notifications' is a valid feature in Catalyst Center, but they fail to recognize that client connectivity issues are managed under the Assurance module, not the Platform module.
Expert Analysis
The scenario requires configuring Cisco Catalyst Center (formerly DNA Center) to send email alerts for wireless client issues. The key is identifying the correct navigation path within the Catalyst Center UI for managing assurance notifications.
Option B suggests using 'Platform > Developer Toolkit', which is intended for API integration and webhook configuration, not standard operational email alerts for NOC staff. Option A references a non-existent or incorrect menu path ('Use Assurance > Platforms > Notifications').
The most plausible wrong answer is often D, as it places Event Notifications under the 'Platform' tab. While 'Event Notifications' exists in Catalyst Center, the specific configuration for Assurance issues (like client connectivity problems) is located under the 'Assurance' domain. Navigating to 'Platform' would likely lead to system-level events rather than wireless client health issues.
The correct procedure, as supported by Cisco documentation and community insights, involves navigating to the Assurance module. Specifically, administrators must go to Assurance > Issue Settings to manage subscriptions for issue notifications. From there, they can configure email recipients for specific issue types. Option C correctly identifies the destination for adding the NOC email address via the Issue Settings interface, even if the exact sub-menu name might vary slightly by version (e.g., 'Manage Subscription' or direct email config). Among the choices, C is the only one pointing to the correct functional area (Assurance > Issue Settings) for resolving client issue alerts.
Exam Strategy
When answering questions about Cisco Catalyst Center configurations, always identify the primary module (Assurance vs. Platform vs. Policy) before looking at specific menu items. For client connectivity and health issues, the Assurance module is almost always the correct starting point. Memorize the high-level navigation paths for major modules to quickly eliminate distractors that place features in incorrect domains.
Frequently Asked Questions
Where do I configure email notifications for client issues in Catalyst Center?
What is the difference between Platform Event Notifications and Assurance Issue Settings?
Community Votes
100% of anonymous learners picked answer B. Votes are pick records left by other test-takers — they are not the verified answer.
Discussion 1 contributions
Compiled from public community threads and reader submissions, lightly edited for clarity. Handles and vote tallies are shown as recorded, and comments reflect the views of individual contributors.
From public community threads 1
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Satadevo 👍 1 Answered BEnable issue notifications Use this procedure to receive external notifications for when specific issues are triggered in Assurance. When an issue is triggered and there is a status change, Assurance can generate a REST or email notification. Procedure Step 1 From the main menu, choose Assurance > Issue Settings. The Issue Settings window appears. Step 2 Click Manage Subscription. The Event Notifications window appears. The Platform > Developer Toolkit > Event Notifications window is displayed. Each notification is represented by a tile and contains a link to view notification details. https://www.cisco.com/c/en/us/td/docs/cloud-systems-management/network-automation-and-management/catalyst-center-assurance/2-3-7/b_cisco_catalyst_assurance_2_3_7_ug/b_cisco_catalyst_assurance_2_3_6_ug_chapter_01001.html#id_113958
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