Community Q&A

350-401 — frequently asked questions

Community-vetted answers to 41 common questions about this exam, each traced back to a specific practice question.

General exam questions

20 answers

What is a primary characteristic of traffic shaping?

The primary characteristic of traffic shaping is that it buffers excess traffic that exceeds a defined rate and transmits it later in bursts, creating a smoother, more predictable traffic flow. Unlike traffic policing, which typically drops excess packets, shaping queues them. This is often used at the edge of a network to conform to a contracted rate with a service provider. A key side effect is that it can introduce variable delay (jitter) due to the buffering process.

What is a key characteristic of Cisco vManage in an SD-WAN environment?

Cisco vManage is the centralized network management system for the SD-WAN fabric. Its key characteristic is providing a single, unified dashboard to configure, manage, monitor, and troubleshoot all Cisco SD-WAN devices (vEdges, vSmart, vBond). It simplifies operations by abstracting the complexity of individual device configurations and offers features like centralized policy control, real-time monitoring, and analytics.

How do you configure VTY lines to automatically terminate idle sessions on a Cisco device?

To terminate idle sessions on VTY lines, you use the exec-timeout command in line configuration mode. The syntax is exec-timeout minutes seconds. For example, the command exec-timeout 5 0 will disconnect any user session that has been idle for 5 minutes and 0 seconds. Setting the value to 0 0 disables the timeout feature, which is generally not recommended for security reasons.

What common trait do automation tools like Ansible and Chef share?

A primary trait shared by Ansible and Chef is that they are both Infrastructure as Code (IaC) and configuration management tools. They allow network and system administrators to define the desired state of their infrastructure in human-readable code (playbooks in Ansible, recipes/manifests in Chef). This enables automation, consistency, version control, and repeatability in deploying and managing network devices and servers.

What specific action takes place during a standard Cisco wireless Layer 3 inter-controller roam?

During a Layer 3 inter-controller roam, the client moves from an access point joined to one Wireless LAN Controller (WLC) to an access point joined to a different WLC in another IP subnet. The key action is that the client's traffic is tunneled from the new (foreign) WLC back to the original (anchor) WLC. This ensures the client retains its original IP address, preventing session disruption for applications.

How does Control Plane Policing (CoPP) handle traffic that matches a 'deny' statement in its ACL?

When traffic matches a 'deny' statement in the Access Control List (ACL) used by a Control Plane Policing (CoPP) policy, that traffic is dropped and not sent to the router's or switch's CPU. CoPP is designed to protect the device's control plane from excessive or malicious traffic (like routing protocol attacks or scanning). The 'deny' action in the ACL effectively filters out unwanted traffic before it can impact the CPU.

What tunnel type is used to enable inter-controller roaming between Wireless LAN Controllers (WLCs)?

The tunnel type used to enable inter-controller roaming is an Ethernet-over-IP (EoIP) tunnel, also known as a mobility tunnel. This tunnel is established between the anchor WLC (where the client originally associated) and the foreign WLC (where the client has roamed). It encapsulates the client's data traffic, allowing it to be forwarded back to the anchor WLC to maintain the client's original IP address and subnet.

How does the Cisco vManage controller interact with other devices in the SD-WAN fabric?

Cisco vManage interacts with other SD-WAN devices (vSmart, vBond, and vEdge routers) using secure DTLS or TLS connections. It pushes centralized configurations and policies to the vSmart controllers and vEdge routers. It also receives operational data, telemetry, and logs from these devices for monitoring, troubleshooting, and analytics, acting as the single pane of glass for the entire overlay network.

What are two main characteristics of Cisco vManage APIs?

Two main characteristics of Cisco vManage APIs are that they are RESTful APIs and they use JSON for the data payload. Being RESTful means they use standard HTTP methods (GET, POST, PUT, DELETE) to perform operations on resources. Using JSON makes the data lightweight and easy for external applications and scripts to parse and integrate with for automation and orchestration tasks.

Which security feature supports stateless REST API authentication and authorization?

JSON Web Tokens (JWT) are the security feature that supports stateless REST API authentication. In a stateless model, the server does not need to store a session for the client. Instead, after authenticating, the server issues a signed JWT to the client. The client includes this token in the header of subsequent API requests. The server can verify the token's authenticity and extract user information from it without needing to query a database, making it highly scalable.

What are two benefits of using Cisco TrustSec?

Two key benefits of Cisco TrustSec are: 1) Simplified Policy Enforcement: It uses Security Group Tags (SGTs) to classify users and devices. Policies are then applied based on these tags, not IP addresses, which simplifies management as users move around the network. 2) Scalable Segmentation: It allows for scalable and consistent segmentation across the entire network (wired, wireless, WAN) from the core to the branch, enforcing access control based on identity rather than complex, IP-based ACLs.

Which Layer 2 security mode on a Cisco WLC supports web-based authentication (WebAuth)?

The Layer 2 security mode that supports web-based authentication is WPA+WPA2 (or WPA2) with a Layer 2 security setting. When configured for Web Policy, it allows clients to associate with the WLAN using open authentication and then redirects them to a web portal (captive portal) for authentication. This is commonly used for guest access.

What characterizes the Northbound APIs of Cisco DNA Center and vManage?

The Northbound APIs of Cisco DNA Center and vManage are characterized as RESTful APIs that allow for integration with external, higher-level applications. They enable network automation, orchestration, and custom application development by providing a programmatic way to retrieve information from the controller (like topology, client health) and push configurations or policies, abstracting the underlying network complexity.

When does Cisco DNA Center apply device configurations pushed from a template?

Cisco DNA Center applies configurations from a template when the template is published and deployed to the target devices. The configuration is not applied simply by saving the template. An administrator must explicitly push the configuration, which can be done immediately or scheduled for a later time. The device must be reachable and in a manageable state for the configuration to be successfully applied.

Which AAA configuration is used to grant a user access to specific router commands?

To grant a user access to specific router commands, you use Command Authorization within the AAA configuration. This is typically done by defining a method list for commands and associating it with a privilege level or a TACACS+ server. For example, the command aaa authorization commands 15 MY_LIST group tacacs+ local would authorize all level 15 (privileged EXEC) commands using the TACACS+ server first, then the local database.

How do you resolve an inter-switch VLAN communication failure when a trunk is involved?

The most common resolution for an inter-switch VLAN communication failure is to ensure that the allowed VLAN list is consistent on both ends of the 802.1Q trunk link. If a VLAN is not in the allowed list on one side of the trunk, traffic for that VLAN will be dropped. The switchport trunk allowed vlan command must be checked and corrected on both interfaces to ensure the necessary VLANs can pass through.

How does a Wireless LAN Controller (WLC) achieve Stateful Switchover (SSO) for access points and clients?

A WLC achieves Stateful Switchover (SSO) by maintaining a redundant, hot-standby supervisor or chassis. The active and standby units continuously synchronize their state information, including the client database, AP database, and security credentials. If the active unit fails, the standby unit takes over almost instantly without dropping client connections or requiring access points to rejoin, providing high availability.

What is a defining characteristic of Wi-Fi channels, particularly in the 2.4 GHz band?

A defining characteristic of Wi-Fi channels in the 2.4 GHz band is that they overlap. Each channel is 20 MHz (or 22 MHz) wide, but they are only spaced 5 MHz apart. This means that to avoid co-channel interference, you should only use the three non-overlapping channels, which are channels 1, 6, and 11 (in most regulatory domains). The 5 GHz band, in contrast, has many more non-overlapping channels.

What is the architectural difference between a switch's MAC address table and its TCAM?

The architectural difference is their function and lookup method. The MAC address table (stored in CAM - Content Addressable Memory) is used for Layer 2 forwarding decisions, mapping MAC addresses to switch ports. The TCAM (Ternary Content Addressable Memory) is a specialized, high-speed memory used for complex, parallel lookups required for Layer 3 routing (the FIB), Access Control Lists (ACLs), and QoS policies. TCAM can match on multiple fields simultaneously using '0', '1', and 'don't care' (ternary) states.

What is the function of the border node in a Cisco SD-Access fabric?

The border node in a Cisco SD-Access fabric acts as the gateway between the SD-Access fabric (the overlay) and networks outside of the fabric, such as the rest of the enterprise network or the Internet (the underlay). It is responsible for advertising external routes into the fabric and internal fabric routes to the external network, performing the necessary encapsulation and de-encapsulation of VXLAN packets.

Questions from real practice questions

Each Q&A comes from a specific question — follow the link for the full analysis

Which Entity Maintains VXLAN Layer 2 Isolation?

Why isn't the VTEP the answer for VXLAN Layer 2 isolation?

The VTEP only encapsulates and decapsulates frames and forwards them using the VNID. It applies the segmentation value, but the VNID itself defines and maintains the segment boundary.

Is a VNID an entity or just an identifier?

VNID is the 24-bit VXLAN Network Identifier — a segment ID rather than a device. In this question's wording, however, it is the component responsible for keeping Layer 2 segments isolated.

NTP Security Features: Authentication and Access Lists

Does NTP use encryption for authentication?

No. NTP uses cryptographic hashing algorithms like MD5 or SHA to authenticate messages. It does not encrypt the NTP packet payload.

Is broadcast mode a security feature?

No. Broadcast is an association mode for distributing time. It is often considered less secure because it lacks built-in authentication mechanisms compared to client-server or peer modes.

Cisco IOS Log Asterisk Timestamp Meaning

What does a dot (.) mean in a Cisco log timestamp?

A dot indicates NTP is configured but the device has lost synchronization with the server.

How do I fix an asterisk (*) in my log timestamps?

Configure an NTP server using 'ntp server <ip>' or set the time manually via CLI.

Cisco NSF with SSO Configuration Constraints

Why is HSRP not supported with NSF/SSO?

HSRP manages its own active/standby states which conflict with the NSF graceful restart mechanism, leading to potential packet loss or instability during failover.

Does NSF support IPv6 on all Cisco platforms?

Historically, NSF was limited to IPv4. While some newer IOS-XE versions add IPv6 support, exam questions often treat IPv6 NSF as unsupported or restricted compared to IPv4.

Cisco SD-Access Fabric Border Node Role

What is the difference between a fabric edge and a fabric border node?

A fabric edge node connects internal clients (wired/wireless) to the fabric, while a fabric border node connects the fabric to external/non-fabric networks.

Does the wireless controller act as an entry/exit point in SD-Access?

No. The WLC manages the APs, but the fabric border node handles the actual routing and traffic exit from the fabric overlay to external networks.

Configuration Management vs Orchestration: Mutable or Immutable?

Why is configuration management tied to mutable infrastructure rather than immutable?

Because Ansible, Puppet, and Chef converge a host that already exists and change it in place, so its state mutates over time; nothing is rebuilt from scratch.

Which characteristics belong under Orchestration in this 350-401 drag-and-drop?

Immutable infrastructure and "designed to provision the servers" — provisioning tools such as Terraform create the servers themselves rather than configuring an existing OS.

NTP Configuration Elements: Association, Client, Access Group, Authentication

What is the difference between NTP association and NTP client?

NTP association is the general term for the relationship (server, peer, client). NTP client is a specific directive telling the device to actively listen for broadcast or multicast time sources.

Does NTP access group use MD5?

No. NTP access groups use IP addresses and ACLs to filter traffic. NTP authentication uses MD5 or SHA keys to verify the content of the NTP packet.

Cisco SD-Access Logical Networks: Overlay vs Underlay

What is the difference between SD-Access underlay and overlay?

The underlay is the physical IP network providing connectivity. The overlay creates the logical virtual networks (VXLANs) for tenants.

Does SD-Access use VRFs for logical networks?

While VRFs can be used, SD-Access primarily uses VNIs (VXLAN Network Identifiers) within the overlay to segment logical networks.

SSO and NSF Considerations for Network Redundancy

Does SSO preserve multicast state?

While SSO synchronizes critical state information, the primary design goal is Layer 2 continuity. Multicast state preservation is often tied to how NSF interacts with the routing process, but SSO's core definition focuses on supervisor state sync.

Why isn't NSF needed for Layer 2?

Layer 2 forwarding uses static MAC tables and STP states. SSO replicates these exactly. Layer 3 requires dynamic routing adjacencies, which take time to rebuild; NSF bridges this gap.

Cisco IOS Priority Queuing Static Queue Structure

What are the four queues in Priority Queuing?

The four queues are High, Medium, Normal, and Low. Traffic is processed from High to Low, ensuring high-priority packets are never delayed by lower-priority ones.

Does Custom Queuing use only four queues?

No. While Custom Queuing defaults to four queues, it can be configured to support up to sixteen queues. It uses a round-robin algorithm rather than strict priority.

Why might Priority Queuing cause problems?

Because PQ services higher queues completely before moving to lower ones, continuous high-priority traffic can starve medium, normal, and low-priority traffic, causing them to time out.