Exam Code: CD0-001
Exam Name: CompTIA CDIA+ Exam
Questions: 255 Q&As
Updated: 2019-02-03
Price: $ 89 / $ 99

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Test Details
Exam Number: CD0-001
Number of questions 100
Length of test 90 minutes, with a potential 30-minute extension for non-native English speakers
Passing score 700 (on a scale of 100-900)
Languages English
Coming soon: Japanese
Exam Code CD0-001

CompTIA’s CDIA+ certification is an internationally recognized credential acknowledging competency and professionalism in the document imaging/records management industry. CompTIA’s CDIA+ candidates possess critical knowledge of all major areas and technologies used to plan, design, and specify an enterprise content system.

The CompTIA CDIA+ exam will certify that the successful candidate has the knowledge and skills required to explain content management concepts, including business analysis processes, content lifecycle and workflow, and concepts related to integrating a content imaging system with business applications using project management fundamentals. Additionally, a successful candidate will be able to implement scanning technology infrastructure and participate in the design of capture solutions, while addressing security requirements.

CompTIA CDIA+ CD0-001 Certification Exam Objectives
1.0 Enterprise Content Management 20%
1.1 Explain the proper uses of index, search, and retrieval.
• Taxonomy / business classification schema
• Metadata structure
• Application connectivity (ODBC)
• Full text search
• Enterprise / federated search
• Search – fuzzy and Boolean operators
1.2 Explain the function and use of workflow.
• Repeatable processes
• Sequential processes
• Parallel processes
• Queues and roles
• Business rules
• Routing
• Timers and alerts/notifications
• Workflow status
• Workflow examples
• Workload balancing
• External rules and external BPM systems
1.3 Explain how collaborative capabilities are used.
• Version history
• User tracking and logging
• Check-in and check-out
• Simultaneous editing / real-time collaboration / co-authoring
• Annotations
1.4 Compare and contrast document presentation and output features.
• Document scale
• Orientation
• Document viewer features
• Viewer types
• Remote viewing
• Rendition
• File print methods
• Print output languages
• Email
• Fax
1.5 Explain the purpose of content lifecycles.
• Content purpose and changes
• Content storage and archival (long term preservation)
• Content permissions and changes
• Content retention / deletion
• Audit trails

2.0 Capture 23%
2.1 Given a scenario, select the appropriate input sources and methods.
• Mobile
• Fax
• Hot-folder / watch-folder
• Email and email attachments
• Desktop uploads / document import
• Capture at creation / point of origination
• Structured data transferred into another system (EDI)
• Centralized or distributed capture
• Batch capture
• Barcode readers
• External keyboards
• RFID tag reader
• Screen-scraping to collect index values
• Paper
2.2 Given a scenario, implement document scanning technologies and processes.
• Capture processing steps
• Scanner drivers
• Document preparation
• Scanner settings
• Image cleanup
• Automatic document feeder vs. flatbed
• Paper feed detection / paper size detection
• Speeds
• Maximum duty cycle / throughput expectation
• Embedded vs. external keyboard input
• Endorsing and imprinting
• Scanner types
2.3 Given a scenario, differentiate recognition methodologies and technologies.
• Barcodes
• Separator sheets
• Cover sheets
• Patch codes
• Intelligent capture
• Attended vs. unattended
• Unstructured forms recognition
• Semi-structured forms recognition
• Structured forms recognition
• Document capture vs. data capture
• Exception processing
• Forms types and metadata validation
• Quality control
• Registration marks / anchors
2.4 Explain the purpose of metadata file properties.
• Index values
• Inheritance
• Import file types
2.5 Differentiate between various physical file properties and their impact.
• Estimate storage or network bandwidth needs based on file size and types
• File encryption
• Resolution (dpi)
• File types
• File sizes
• Compression
• Color
• Grayscale (bitonal)
• Black and white

3.0 Storage and Networking 13%
3.1 Explain the various storage media types and their associated properties.
• Magnetic disk
• Tape
• Optical disk
• Microform
• NAND flash memory
• Media degradation
3.2 Explain appropriate storage methods and their features.
• WORM (Write-once read many)
• Cloud
• Microforms
• Direct-attached disk / local drive
3.3 Compare and contrast various storage strategies.
• Clustering
• Tiered storage
• Metrics and reporting
• Hybrid storage
• Hierarchical Storage Management
3.4 Explain the basics of network connectivity and hardware solutions.
• Network connectivity
• Hardware solutions

4.0 Security and Compliance 16%
4.1 Explain the basics of records management.
• Records value
• Digital retention requirements
• Legal holds
• Physical archival requirements
• Disposition process
• Awareness of governmental regulations and policies
• Awareness of industry standards and best practices
4.2 Explain different access security methods.
• Authentication vs. authorization vs. audit
• Single sign-on
• Two factor authentication (card swipe and pin/password)
• Role-based access
• Biometrics
• Group policy
4.3 Explain various elements of network security.
• Directory services
• Encrypted passwords / no clear text
• Data encryption
• PK
4.4 Given a scenario, implement appropriate document and information security.
• Redaction
• Watermarking
• Document privileges
• Types of deletions
• Secure printing
• Library services
• PDF security
• Digital signatures

5.0 Analysis, Design, and Implementation 28%
5.1 Identify the basics of project management.
• Players
• Phases
• PM terms
• Document types
5.2 Execute appropriate requirement gathering techniques.
• Document client objectives
• Identify operational business needs
• Analyze the process
• Gather metrics
• Document current state (“as is”)
• Identify bottlenecks and issues
• Gather sample documents and current process documentation
• Interviews
• Observations
• Targeted surveys
• Identify opportunities for process improvement and/or introduction of new technologies
• Understand corporate culture and organizational hierarchy
5.3 Analyze collected data and validate client requirements.
• Data validation
• Requirements validation
• Targeted presentations
• Gap analysis
• Map existing business processes to future state
• Map business requirements to benefits of solution
• Develop return on investment calculation (ROI)
• Client sign-off
5.4 Structure a solution design according to specified requirements.
• Develop a solution design plan
• Develop functional specification
• Develop technical specification
• Develop applicable diagrams
• Recommend relevant / current technologies based on customer requirements
• Distributed scanning vs. centralized scanning
• Simulation / modeling of core components of the solution
• Consider growth needs and scalability
5.5 Explain business continuity concepts.
• Backup and restoration
• High availability / redundancy
• Disaster recovery plan
• Redundancy of scanner hardware / availability based on SLA, maintenance
5.6 Apply implementation and testing procedures.
• Develop implementation plan
• Installation and configuration guidelines
• Testing plan
• Capture tuning and optimization
• Administrative and end-user training
• Delivery of technical documentation
• Deliverables and acceptance
• Gather on-going metrics and monitoring

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