Exam Code: 640-692
Exam Name: Supporting Cisco Routing & Switching Network Devices v1.0
Questions: 67 Q&As
Updated: 2019-01-28
Price: $ 69 / $ 89

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Exam Number 640-692 RSTECH
Associated Certifications CCT Routing & Switching
Duration 90 minutes (60-70 questions)
Available Languages English
RegisterPearson VUE

The 640-692 RSTECH exam is required for Cisco CCT Routing & Switching certification. This exam tests a candidate's knowledge of the skills required to perform onsite support and maintenance of Cisco routers, switches, and operating software. The exam also tests a candidate's ability to work effectively with the Cisco Technical Assistance Center (TAC). Candidates can prepare for this exam by taking the Supporting Cisco Routing & Switching Network Devices v1.0 online training course, available from the Cisco Learning Network Store.

Exam Topics

Identify Cisco Equipment and Related Hardware
  • Identify the interfaces on Cisco equipment including the Cisco Catalyst 6500, 4500, 3560, 3750 and 2975 & 2960 Series switches and Cisco 2800, 2900, 3800, 3900, 7200, 7300, 7600 Series Integrated Service routers.
  • Identify the cabling on Cisco equipment
  • Identify Cisco products by logo marking and model number (including, but not limited to, locations on chassis, line card, module, or adapter)
  • Identify and locate the serial number of Cisco products (including, but not limited to, locations on chassis, line card, module, or adapter)
  • Identify and describe the commonly used components
  • Describe the hardware memory common terms and use in Cisco routers and switches

Describe Cisco IOS Software Operation
  • Describe the different operating modes for Cisco CatOS / IOS Software
  • Navigate between the different operating modes listed
  • Determine the current mode of the device
  • Copy and paste a configuration file from / to a router or switch
  • Know how to use and interpret the basic Cisco IOS Software commands
  • Describe where to find the configuration register parameter and how to change it
  • Identify a configuration file from a Cisco device
  • Perform software upgrade or downgrade using TFTP, xmodem, tftpdnld, flash memory, memory card reader, or USB
  • Perform password recovery on a Cisco device

General Networking Knowledge
  • Describe in general terms the basic functionality and key differences for the following hardware: LAN switch, router, modem, and Wireless Access Points
  • Describe what an IP address and subnet is
  • Differentiate between these Layer 2 technologies: Ethernet, Fast Ethernet, Gigabit Ethernet, Serial, ATM, ISDN, DSL, Optical, and so on
  • Describe what FTP does
  • Describe what TFTP does
  • Describe what a CSU/DSU does (such as, loop back processes, and so on)
  • Describe Telco termination point (such as, demarc, and so on)
  • Describe what Telnet and SSH does
  • Describe what ping does
  • Use the OSI and TCP/IP models and their associated protocols to explain how data flows in a network
  • Identify and correct common network problems at Layers 1 and 2

Service-related Knowledge
  • Locate and use a text editor (such as, Notepad)
  • Locate and use Terminal Emulation
  • Locate and use the Window command prompt
  • Configure networks settings for Ethernet port on laptop (IP address, subnet mask and default gateway) and establish a connection with Ethernet ports on Cisco equipment
  • Make a physical connection from laptop to Cisco console port
  • Make a physical Ethernet connection from laptop to Cisco device Ethernet port using correct cable
  • Use modem to connect to Cisco console port and phone line
  • Configure the correct DIP switch settings on the modem (or other appropriate settings)
  • Identify the different loop-back plugs
  • Identify null modem cable and application
  • Configure and use TFTP server (such as, TFTP d32)
  • Use the hardware tools needed for repair

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