77-884

77-884

Exam Code: 77-884
Exam Name: Microsoft Outlook 2010
Questions: 226 Q&As
Updated: 2018-10-31
Price: $ 69 / $ 89
Demo: 77-884 DEMO (Free)

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Managing the Outlook Environment

  • Apply and manipulate Outlook program options.

    • This objective may include but is not limited to: setting General, Mail, Calendar, Tasks, Notes and Journal, Advanced, and Language options

  • Manipulate item tags.

    • This objective may include but is not limited to: categorizing items, setting flags, setting sensitivity level, marking items as read or unread, and viewing message properties

  • Arrange the Content Pane.

    • This objective may include but is not limited to: showing or hiding fields in a list view, changing the reading view, and using the Reminders Window and People Pane

  • Apply search and filter tools.

    • This objective may include but is not limited to: using built-in Search folders

  • Print an Outlook item.

    • This objective may include but is not limited to: printing attachments, calendars, multiple messages, multiple contact records, tasks, and multiple notes

Creating and Formatting Item Content

  • Create and send email messages.

    • This objective may include but is not limited to: specifying a message theme, specifying plain text, rich text, or HTML message content format, showing or hiding the From and Bcc fields, setting a reminder for message recipients, specifying the sending account, specifying the sent item folder, configuring message delivery options, configuring voting and tracking options, and sending a message to a contact group

  • Create and manage Quick Steps.

    • This objective may include but is not limited to: performing, creating, editing, deleting, and duplicating Quick Steps, resetting Quick Steps to default settings

  • Create item content.

    • This objective may include but is not limited to: inserting graphical elements and inserting a hyperlink

  • Format item content.

    • This objective may include but is not limited to: using formatting tools, applying styles, creating styles and themes, using Paste Special, and formatting graphical elements

  • Attach content to email messages.

    • This objective may include but is not limited to: attaching an Outlook item and attaching external files

Managing Email Messages

  • Clean up the mailbox.

    • This objective may include but is not limited to: viewing mailbox size, saving message attachments, saving a message in an external format, ignoring a conversation, and using clean-up tools

  • Create and manage rules.

    • This objective may include but is not limited to: creating, modifying, and deleting rules

  • Manage junk mail.

    • This objective may include but is not limited to: allowing a specific message (Not junk), and filtering junk mail with Never Block Sender, Never Block Sender’s Domain, Never Block this Group or Mailing List, and Block Sender

  • Manage automatic message content.

    • This objective may include but is not limited to: managing signatures, specifying the font for new HTML messages, plain-text messages, specifying options for replies and forwards, and setting a default theme for all HTML messages, stationery, and fonts

Managing Contacts

  • Create and manipulate contacts.

    • This objective may include but is not limited to: modifying a default business card, forwarding a contact, and updating a contact in the address book

  • Create and manipulate contact groups.

    • This objective may include but is not limited to: creating a contact group, managing contact group membership, showing notes about a contact group, forwarding a contact group, deleting a contact group, and sending a meeting to a contact group

Managing Calendar Objects

  • Create and manipulate appointments and events.

    • This objective may include but is not limited to: setting appointment options, printing appointment details, forwarding an appointment, and scheduling a meeting with a message sender

  • Create and manipulate meeting requests.

    • This objective may include but is not limited to: setting response options, updating a meeting request, canceling a meeting or invitation, and proposing a new time for a meeting

  • Manipulate the Calendar pane.

    • This objective may include but is not limited to: arranging the calendar view, changing the calendar color, displaying or hiding calendars, and creating a calendar group

Working with Tasks, Notes, and Journal Entries

  • Create and manipulate tasks.

    • This objective may include but is not limited to: creating a task, managing task details, sending a status report, marking a task as complete, moving or copying a task to another folder, assigning a task to another Outlook user, accepting or declining a task assignment, updating an assigned task, and using Current view

  • Create and manipulate notes.

    • This objective may include but is not limited to: creating a note, changing the current view, and categorizing notes

  • Create and manipulate Journal entries.

    • This objective may include but is not limited to: automatically record Outlook items, automatically record files, and editing a Journal entry

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