Oracle 1Z0-202 EXAM QUESTIONS & ANSWERS

Exam Code: 1Z0-202
Exam Name: Siebel 8 Consultant Exam
Questions: 152 Q&As
Updated: 2019-01-25
Price: $ 69 / $ 89

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Siebel 8 Consultant Exam
Exam Number: 1Z0-202
Associated Certifications: Siebel 8 Consultant Certified Expert , OPN Certified Specialist
Exam Product Version: CRM Applications,
Duration: 120 minutes
Number of Questions: 60
Passing Score: 64%
Validated Against: This exam has been validated against 8.0 and 8.1.
format: Multiple Choice

Exam Topics

Introducing Siebel Applications

  • Describe Siebel Customer Relationship Management (CRM) applications and how they are classified
  • Identify the common business entities found in Siebel CRM applications

Using the Siebel Web Client

  • Start and log in to a Siebel application
  • Navigate screens and views in the application
  • Identify major user interface (UI) features in a Siebel CRM application

Working With Siebel Data

  • Create, modify, and delete records
  • Query for records in a Siebel CRM application

Responsibilities and Views

  • Describe the purpose of a responsibility
  • Create a new responsibility
  • Modify an existing responsibility

Users, Positions, and Organizations

  • Describe how data access is controlled by users, positions, and organizations
  • Implement the company structure using divisions, organizations, positions, users, and employees

Controlling Access to Customer Data

  • Describe the difference between customer and master data in Siebel applications
  • Describe the different Access Control mechanisms used to restrict access to data in Siebel applications
  • Identify the different view types used for different types of users

The Siebel Web Architecture

  • Identify the pieces that make up the Siebel Web architecture
  • Identify the role of each piece of the architecture
  • Describe how Siebel requests are processed

Server Components and Parameters

  • Define component groups
  • Define components
  • Describe parameters as inputs for components
  • Describe the various levels at which you can set parameters and how to set them
  • Describe named subsystems and job templates

Server Management

  • Monitor the state of the enterprise, and individual servers and components within that enterprise
  • Perform routine administrative tasks on the enterprise, including: a. Managing components b. Backing up and restoring the enterprise c. Setting logging options d. Submitting jobs

Siebel Client Types

  • Identify the various Siebel clients
  • Describe files associated with each client, including configuration files and local databases
  • Describe how each client accesses Siebel servers and data

Securing Access to the Application

  • Describe the types of user authentication supported by Siebel applications
  • Explain the role of the security adapter
  • Describe Single Sign On (SSO) security and how it differs from other authentication methods

Installing Siebel Applications

  • Describe pre-installation steps necessary to prepare your environment for a Siebel installation
  • Install the Siebel application
  • Perform post-installation steps to verify your Siebel environment
  • Describe how to use the multi-server update tool to automate installations

Siebel Application Architecture

  • Describe the major types of object definitions
  • Describe the relationships between them

Using Siebel Tools to Examine Object Definitions

  • Describe the differences between object types and object definitions
  • Use Siebel Tools to examine parent and child object definitions

The Siebel Data Model

  • Describe the purpose of the Siebel Data Model
  • Describe the role of primary and foreign keys, indexes, and user keys
  • Identify prominent tables in the Siebel Data Model

Siebel Business Components

  • Define a business component
  • Describe how business component fields at the business object layer are mapped to columns at the data layer
  • Describe how base and joined tables are used as a part of this mapping

Siebel Business Objects

  • Describe how business objects focus data presented in the UI based on context
  • Describe how views reference business objects
  • Describe how links are used to relate parent business components to child business components

Configuration Strategy

  • List the critical elements of the Siebel configuration strategy

The Configuration Process

  • Describe the development environment architecture
  • Set up the development environment

Managing Object Definitions

  • Explain the role of projects
  • Manage object definitions using Check Out and Check In
  • Lock projects locally

Editing and Compiling Object Definitions

  • Create new and edit existing object definitions
  • Validate edited object definitions
  • Archive object definitions and projects
  • Back up the local database
  • Compile object definitions into a repository file

UI Layer Configuration: Web Templates

  • Describe the role of Siebel Web template files
  • Describe the role of Siebel tags in template files
  • List the types of templates
  • Describe how to register, associate, and bind a template file

UI Layer Configuration: Applets

  • Create and modify a list applet
  • Create and modify a form applet

UI Layer Configuration: Applications, Screens, and Views

  • Tailor applications
  • Configure how a view is accessed on a screen
  • Change the order of screen views for a screen
  • Create and administer a view
  • Associate a view with a template

UI Layer Configuration: Drilldowns

  • Configure drilldown to a related view
  • Enable the thread bar

Business Layer Configuration: Joins

  • Create a join that brings data from a standard table into a standard business component
  • Create a join that brings data from a party table into a standard business component
  • Create a join that brings data from a party table into another party business component

Business Layer Configuration: Existing Business Components and Fields

  • Edit business component properties to capture business logic
  • Describe business component view modes
  • Edit field properties to capture business logic
  • Specify business component and field user properties

Business Layer Configuration: New Business Components and Fields

  • Create a new busine ss component (BC)
  • Add a business component to a business object

Business Layer Configuration: Picklists

  • Describe the differences between dynamic and static picklists
  • Administer a list of values
  • Configure a static or dynamic picklists

Configuring Multi-Value Groups

  • Describe multi-value groups and their benefits
  • Use Siebel Tools to configure a multi-value group

Data Layer Configuration

  • Create extension columns in a table
  • Create custom tables: standalone table, 1:1 extension table, 1:M extension table, intersection table

Siebel Business Services

  • Describe a business service
  • Describe the structure and role of property sets
  • Use the business service simulator to test a business service

Building Siebel Workflow Processes

  • List the types of workflow processes and workflow steps
  • Create a new workflow process and configure business service, Siebel operation, and decision steps

Testing and Deploying Workflow Processes

  • Test a Siebel workflow process using the simulator
  • Deploy a Siebel workflow process

Executing Workflow Processes

  • Describe the workflow execution architecture
  • List several ways to invoke workflow
  • Invoke a workflow process using a run-time event
  • Invoke a workflow process using a custom control

Using Workflow Policies

  • Create a workflow policy that invokes a workflow process in the Workflow Process Manager server component
  • Enable the workflow policy using workflow server components

Siebel Task UI

  • Describe the role and benefits of Siebel Task UI
  • Invoke and complete a task

Task UI: Creating a Task

  • Identify the major components of a task
  • Configure a task
  • Administer a task

Transient Business Components and Branching

  • Describe the role of transient business components and task applets
  • Configure branching logic in a task

Introducing Siebel Assignment Manager

  • Explain the role of Siebel Assignment Manager
  • List the elements used to create rules that assign business data

Creating Assignment Rules

  • Create an assignment rule that assigns sales data to a sales team
  • Create an assignment rule that assigns service data to a skilled employee
  • Test assignment rules

Tailoring Assignment Manager Behavior

  • Describe the steps in the assignment methodology
  • Prioritize rules using exclusive rules and rule group sequencing
  • Modify the behavior of an assignment object

Invoking Siebel Assignment Manager

  • List the modes in which Assignment Manager can be invoked
  • Invoke Assignment Manager in dynamic mode

State Models

  • Describe how state models can enforce business logic
  • Create a new state model

Introducing Enterprise Integration Manager

  • Describe the features of Enterprise Integration Manager (EIM)

Introducing Application Deployment Manager

  • Describe the Application Deployment Manager (ADM) architecture
  • Describe how deployment options are configured

Deploying Application Customizations

  • Use the packager utility to bundle application customizations
  • Deploy a package using the ADM command-line interface

Siebel Party Business Components

  • Define a party business component
  • Describe the role of S_PARTY and its extension tables in storing party business component data
  • Describe how data is stored differently for non-party business components and party business components
  • Describe how implicit and explicit joins are used with party business components

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