Exam Code: 1Y0-A20
Exam Name: Citrix XenApp 6.5 Administration
Questions: 115 Q&As
Updated: 2019-01-25
Price: $ 69 / $ 89

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Citrix XenApp 6.5 Administration 1Y0-A20 Exam
This guide provides a list of objectives and resources that will help candidates prepare for items on the 1Y0-A20 Citrix XenApp 6.5 Administration exam. Candidates should read this guide carefully before attempting this exam.

The A20 exam was written to certify that candidates at least had the minimum knowledge required by employers to perform the job of an administrator. By passing this exam, candidates can show they have at least the basic knowledge needed for installation, administration, support, and
troubleshooting of enterprise environments of Citrix XenApp 6.5 running on Windows Server 2008 R2. However, to perform the job effectively, candidates should also ensure that they have sufficient hands-on experience.

This exam does not test knowledge needed to perform server maintenance, advanced configurations, or advanced troubleshooting. It also does not test on features included in Citrix XenApp Platinum edition.

Number of Questions
The A20 exam is a 68-question exam written in English.

Passing Score
The passing score for this exam is 61%.

Exam Objectives
Understanding the Citrix Architecture 10%
• Given stated requirements, identify the steps to create and elect a dedicated controller.
• Recommend the type of data store to use to meet given requirements.
• Identify the appropriate service(s) to enable and protocol(s) and/or port number(s) to use, given a description of an environment.
• Determine when it is appropriate to configure worker groups.
• Given a description of the Web Interface architecture in a specific environment, recommend or justify a location for the Web Interface.

Licensing and Installing XenApp 5%
• Given a list of installation methods and a description of an environment that is using the XenApp Server Role Manager for installation, identify the most appropriate way to complete the installation to meet the needs of the environment.
• Based on stated requirements, determine when it is appropriate to make a server a controller or a worker.
• Identify the steps to license a given XenApp farm.

Configuring XenApp Sessions 12%
• Identify the steps to configure HDX technologies to meet the requirements of a given scenario.
• Given a description of an environment, identify the differences of client side and server side rendering.
• Recommend which plug-ins to implement on endpoint devices to meet given requirements.
• Identify the most appropriate method to deliver a specific client plug-in to meet given requirements.
• Anticipate what will happen when smooth roaming is enabled.
• Given a scenario describing an issue with session sharing, identify possible causes.
• Given a scenario depicting the need for users to reconnect to disconnected sessions, determine how to configure Logon Control to meet this requirement.
• Determine when it is appropriate to configure Session Linger.

Configuring XenApp Policies 10%
• Determine how to ascertain the resultant policy behavior for a specific user or user group.
• Select the appropriate steps to configure Health Monitoring and Recovery to meet specified requirements.
• Identify the steps to configure HDX optimization setting(s) to meet specified requirements.
• Given a scenario, determine when to configure a policy to randomize server reboots and disable logons for a period of time.
• Determine the appropriate policy type to create and identify how to filter that policy to meet specified requirements.

Publishing Applications and Content 12%
• Identify the steps required to use a specific application delivery method for a given requirement.
• Determine how to profile a package, including linking profiles.
• Based on a scenario, identify how to publish an installed application.
• Given a scenario, determine how to publish a streaming application to a client.
• Given a scenario and list of requirements, determine how to publish a streaming application.
• Based on a scenario, determine when to
configure host (server) to client and client to host (server) content re-direction.

Using Commands, Reports, Profiles, and Delegation 7%
• Given a scenario and/or requirements, determine how to configure delegated administrator accounts.
• Given a scenario, specify how to configure configuration logging or access log configuration changes.
• Given a scenario, identify which command to use to provide the information the administrator needs.
• Based on a scenario, identify which type of profile to implement.

Monitoring and Managing Performance and Load 10%
• Given a scenario, determine when to use default, advanced or custom load evaluator.
• Given a scenario, specify when to assign a load evaluator to an application or server using worker groups.
• Specify when to configure load balancing policies to meet the requirements of a given scenario.

Configuring Printing 9%
• Based on a scenario, determine which printer driver to use.
• Based on requirements, identify the steps to implement the session printers policy.
• Specify how to install and add printer drivers to meet given requirements.
• Determine how to configure printing policies to meet the requirements of a given scenario.

Enabling and Securing Web Access to Published Applications and Content 12%
• Determine the appropriate failover options to configure within the Web Interface console to meet requirements.
• Determine how to configure secure access based on stated requirements.
• Recommend which type of Web Interface site to configure to meet requirements.
• Identify which configurations are needed in Web Interface sites to meet requirements.
• Identify the steps to configure one Web Interface to work with multiple farms.
• Identify when to add multiple farms to a Web Interface configuration.
• Determine how to configure authentication for Web Interface.

Troubleshooting 13%
• Select acceptable steps to troubleshoot issues related to IMA.
• Given a scenario describing a load balancing issue, identify a possible cause of the issue.
• Identify how to troubleshoot both Citrix and Microsoft licensing issue.
• Given a scenario, select the steps to resolve a given session issue.
• Given a scenario describing a Web Interface issue, select the steps to troubleshoot the issue.
• Given a scenario describing a common print issue, select the steps to troubleshoot the issue.
• Given a scenario describing an issue with client performance, identify the steps to troubleshoot the issue.

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